I stayed at this hotel for a week. Upon arriving 2 drains were broken, the shower door was broken and the room phone did not work. I had to walk down to the front desk 8 times to request items to be fixed and other things I needed such as extra hangers. I was told nothing could be fixed and... More

Stayed at the Nicol for 5 days on a businesss trip. The hotel was booked by the client for whom I was travelling. The hotel from inside gives the look of more of a 3 star hostel. The room is ok, average size. No mini bar in the room. The service at the reception is average. No room service as... More

The room was tiny and very noisy. I could not get an hour of sleep. In the morning, the stuff could not get me a hairdryer nor a plug converter. I cannot believe that this hotel is rated four star. I would discourage visitors.

Four star hotel - are you joking? No room service, no restaurant, rooms looking out to a corridor, no minibar, small poky rooms, slow service at reception. The hotel made this visit my only ever disappointing trip to Johannesburg. Remove at least two stars from the rating and don't fool people!