I organized and facilitated a 5-day workshop at Ibhayi in May 2012 and had the best conference experience ever. From the first enquiry to the follow-up afterwards, I felt like a much valued customer. Hayley went out of her way to ensure that we were comfortable and happy and Eunice was an absolute star! There were too many examples of... More

I am writing this review on behalf of Port Elizabeth Down Syndrome Association. We had had several events at Ibhayi Guest Lodge since September 2011, from workshops for co-ordinators and parents, to the launch of a support group for teenagers, to a get-together for them, to a braai for our teens and their parents. The staff excelled at each and... More

Ibhayi is a lovely place to stay while visiting PE. The staff are extremely friendly and accommodating, making ones stay very comfortable. One feels part of the family. If I need anything, they are more than happy to help out and assist where necessary. The rooms are lovely and spacious. Very clean! Especially the linen. Massive beds! I can highly... More

I utilise Ibhayi Guest Lodge on a monthly basis. I use their conference facilities, their restaurant and their accomodation. I want to recommend the venue to anyone wanting to be treated like gold and to experience personal service of a high level. Each and every staff member has a smiley face and they are so eager to help with any... More

I stayed one night at Ibhayi since I was using the venue for a seminar presentation. The room was comfortable and clean, the surroundings and gardens beautifully cared for and the venue brilliantly managed. The staff, on all levels, were extremely friendly, efficient, helpful and I can therefore recommend Ibhayi with confidence.

Room looked pretty but after our stay we discovered that the floor was actually dirty regarding the condition of our slippers ! After a more sever check we saw that in the bathroom corners a lot of dirt was accumulated. This issue we considered as a major lack of cleanliness in this hotel. On the other hand the bed was... More

We stayed here on two separate occasions during our recent trip to South Africa. Compared to the other places that we stayed - it was very average in every way. Staff were friendly but did not follow up on requests - example the safe in our room was locked on arrival and we were told someone would come and unlock... More

The ambiance was outstanding the staff great and helpful, I enjoyed my stay immensely. Thanks

This is a gem for he eastern cape in quality customer care service