My wife and I stayed here last week in a spa room and were quite pleased with the accommodations and the service. We had one glitch with the faucet on the Jacuzzi which was quickly resolved. The hotel is ideally situated between the older downtown and the new shopping malls. Looking around at other facilities in Douglas, I have no... More

one of the girls that work the front desk was rude! being that its one of the only good jobs in douglas they should be happy to have a job! the gril at the front desk was terrible it seemed like her job wasnt paying her to be there, she had a terrible attitude problem and she didnt want to... More

I was there for a Baby shower and my stay was very nice and reasonable price

This is a relatively new Best Western. It has great parking, a large and well appointed lobby area. The rooms are very comfortable, in size and accommodations. They are clean!!! We've found the staff to be friendly and efficient. The continental breakfast is on the scant side, but if you're looking for toast, hot/cold cereals, juice, coffee and make them... More

Recently on a business trip, I stayed at the Best Western in Douglas. I travel frequently and have never seen a hotel as poorly run as this one. Every morning my co-workers and I would gather in the lobby while we were waiting on the rest of our team; we had an opportunity to watch the check in/out process of... More

As a regular traveller for business and pleasure, I expect a certain standard in a hotel. If I check in the hotel, go to work, I expect my things to be in my room when I get back. I DON'T expect the hotel to have my things on the floor behind the front desk, and my booked room sold to... More

I have been staying in this hotel about twice per month for the past 6 months. This is the best hotel option when staying in Douglas. Rooms are spacious, clean, and well cared for. I would not describe the hotel as "cozy" but it is comfortable. Bring your own shampoo/conditioner because all they have is some really cheap junk. The... More

Having traveled to & from Douglas, Arizona most of my life. Finding this hotel was fabulous. In the past there was only one place to stay & right next to a county lockup. The BW was clean & relaxing made you feel right at home. Lobby & Rooms are well appointing & quite spacious. They also off a Continental breakfast,... More

$69/night would be more like it. Not a cozy atmosphere... garishly decorated - loud colors and busy carpet design, only one pc for guest use in lobby. Baths are inferior black formica on countertops, no mouthwash or extras. Cheap shampoo and cheap paper products. Not like other BW's we've been to. We expected more, since it is fairly new, but... More