AVOID this place!!! I've stayed at lots of Best Westerns with no problem whatsoever. I picked this place because it was a Best Western. What a mistake! The staff was friendly enough, but incompetent. I signed up for two days and they IN ERROR checked me out after day one (they had my cell number too!) and dumped my clothes... more

We stayed here to avoid some of the expense of Sedona which is about 20 minutes away. Sedona has a very overpriced, tourist feel to me. So I'm glad I didn't spend more to stay there. This typical for the chain hotel is located in a big-box store type area on the outside of town. We arrived at dark and... more

We stayed at this hotel for three nights at the end of May and booked in advance online having been seduced by the idea of a casita and the descriptions/opinions on this site. Unfortunately, we never really recovered from our initial disappointment at its location..... behind a gas station at a very busy intersection. The staff were welcoming and helpful,... more

My husband and I stayed here for 5 nights in April/May. First reaction was - oh dear, where is the view. However the hotel proved to be in an ideal location for touring the area without the expense of staying in Sedona. Breakfast was very adequate, self made waffles devine! Several varied eating places close by. Staff were helpful and... more

A very average hotel in all repects. It was not cheap and I expected more. Breakfast was ok, with Waffles, bagels,cereal etc but the "Hot" option was awful. There was no fruit option. Wi-fi was included and worked well. Service was ok. Rooms ok but very noisy A/C. Very difficult to say anything other than very average and I would... more

My husband & I stayed in a casita for 6 nights and it was a perfect choice! Well worth the upgrade! The location is perfect for exploring the Verde Valley! Beautiful Sedona is just a short and scenic drive away! The helpful desk staff made reservations for us for the area attractions (with discounts!) and made some excellent restaurant recommendations!... more

My husband and I stayed at the Best Western Cottonwood Inn for three nights while exploring Sedona and the surrounding areas. We stayed in a 'Casita' , which was located at the back of the hotel property. Our 'Casita' was spacious, clean, quiet, the bed was extremely comfortable, and we had our own private patio - we couldn't have asked... more

We feel we really got lucky when we happened to call here around 1 PM looking for lodging that night. The person who took our reservation offered one of their "Casita" rooms, a private mini-suite at the rear of the property, complete with a private patio, apparently available only to guests traveling without children or pets. We liked it so... more

Check in was normal, however considering there were no possible ways to incur incidentals, kind of odd they would want a hold on your credit card for the amount they did. We were having a pleasant stay and until the evening. Guest next door were extremely loud with a crying toddler. We soon discovered the walls to this motel were... more