Front desk is disorganized but so what? Rooms are large, clean and bed is comfortable. Outdoor hallway. Breakfast is basic and good. Location is central and there is a Mexican restaurant next door that gives a discount to hotel guests. Lots of parking. I was on a motorcycle and was able to see my bike from my room. I have... More

We were tired when we checked in. The rooms were clean and the beds comfortable. It was quiet and we slept well. We would stay there again. The breakfast was good and satisfying.

I've stayed here 3 times now, and haven't had any real issues. The first two times, I had an upstairs room near the lobby, and found it to be clean and comfortable, typical motel decor. On my most recent visit, I was put in a different section entirely, and wow! These are the rooms described on their booking page as... More

I cannot complain about the room and facility. The room was clean, had wonderful lighting, decorated OK, the queen bed was comfortable, and there was free WiFi. The complimentary breadfast was very good- yogurt, cereal, sausage, eggs, fruit, etc. The desk staff was helpful and very nice. Our problem was noise because most of the motel was booked to a... More

We stayed 6 nights at this hotel. The staff was very friendly and helpful. The room was spacious and clean and the bed was very comfortable. We had a view of the mountains, the place was very quiet and the parking lot well lit. The hotel was close to a gas station and good grocery store. The restaurants in Old... More

My sister and I stayed here for 5 nights in March and were very pleased with our rooms and the service we received from the staff. Pilar and Brian (front desk) were so helpful to us and made our time in Cottonwood so much fun. Pilar recommended some places for us to visit that we wouldn't have seen otherwise. The... More

Arrived in evening for a two night stay. Two clerks were talking about having sent previous guest to a dirty room. When we entered our room the floor had not been cleaned. The brown crud on the bathroom wall near the toilet was obvious. Next morning we asked that the room be cleaned. On arriving that night. There had been... More

I must admit I wasn't excited to stay at a Best Western but they did a great job of making us comfortable. We got a spacious room with two double beds for the four if us. The room was amazingly clean. They claim four pillows per bed and there are but they are about half sized. Bed linens were nicer... More

We spent two nights in this hotel while visiting several sites. It is centrally located to the places we needed to go, it is close to groceries and fast food restaurants and it is hard to miss since you have to pass it to go anywhere else. My family of 4, with two kids 2 and 6 had a nice... More