I had booked a tour with the Sinh Tourist (formerly Sinh Cafe) and upgraded to this hotel, upon learning that the one in the original package did not have in-room heating. I am glad I did - the room was pretty big - it had two large twin beds and a nice sitting area by a 'fireplace'. There was also... More

The positive reviews of this hotel are highly suspect. I just cannot believe that they're talking about the same hotel. Either that or they were written by friends/family/employees of the hotel. I still have nightmares about this hotel. It was by far, hands down, the worst hotel we stayed in throughout our 3+ weeks in Vietnam. To add insult to... More

I'll bullet point this review. It was HORRIFIC (and i can't stress that enough - imagine the worst place you've ever seen, and then double it). 1. Breakfast was foul. An impressive collection of COCKROACHES crawling around in middle of buffet table and from where you pick up the chopsticks. Vile. 2. Room on inside of hotel with no window.... More

Hotel is conveniently located with a very polite and helpful staff. Provides an excellent buffet breakfast. Neat and elegant rooms with clean beds giving a fresh feeling. Would prefer to return to the Hotel during my next trip to Sapa. More

booked two nights very good hotel,room good but lights could do with higher watage bulbs.good view with balcony.buffet breakfast good choice.local for town,staff very helpfull. first time i have used tripadvisor,i have read reviews on some hotels,cant belive how nit picking people can be very sad. If you want to write a bad review,you should have to put your name... More

Loved this hotel. When we arrived the reception staff were not too friendly but they were efficient, perhaps there was a little language barrier. The room was excellent. A huge room with 3 good size single beds for 3 people ( often, in other hotels, we were given a double and a single), they are a little on the hard... More

Ok I'll keep this short!nice rooms unfriendly staff a building site next store ya can do much better for your money!never again More

I had an inspection trip to Sapa 1 year ago. Remember when I arrived at Holiday Sapa @7 PM from Sin Ho town, Laichau province. After a long driving over Hoan Lien pass in dark, foggy and cold, you didn't expect such a welcoming atmostphere. The staff, maybe the owner (girl), and 1 receptionist welcomed us when the bus just... More

After the overnight train from Hanoi & very early morning arrival, we were very pleaed that our room was available & we could freshen up. The room when we entered seemd spacious and the view from the balcony was spectacular. That's where all the positives stopped. The hot water was non existent, there was no shower curtain, (even after several... More