we stayed in this hotel 1 night (22 of april), we had the VIP 1 room with a fantastic view. Staff is very friendly and helpfull. there is no elevator, but climbing all the stairs to the VIP room is worth it's while.

The staff at this hotel is great - they did everything they could to make the stay a great one. It was 2 days after my wife birthday and they left a cake in the room with candles and a nice card. They made me strong coffee and were very helpful in all areas. My biggest "problem" with this place... More

We liked this hotel, and their friendly staff made it great. Our room was at the front with a nice balcony facing the rice terraces. The room itself was fine, a little run-down feeling, but I think it's probably as good as it gets for Sapa. The view made up for anything lacking in the room. The staff were helpful... More

Stayed here during a 6 week SEA trip in mid-March 2012. As other's have stated, the guy in the photos has nothing to do with the hotel. The place is managed by mostly a single family, all of whom are local/viet. We really enjoyed the hotel. It's not the Ritz, but it's a very solid accomodation with clean and comfortable... More

I arrived in Sapa on the 28th of April and stayed for two nights at Sapa Luxury Hotel. Made the booking through the website two months ago and I must say that the response was very quick and Mr Dung Truc Long really took the trouble to get me the best rate and good room. The hotel is located on... More

The manager of this hotel was very helpful as were all the staff. The balcony rooms have fantastic views of the mountains and is easy walking distance to Cat Cat village and the town

Staff extremely helpful. On arrival you are given a cup of tea while check in is complete. We were upgraded to VIP room. No lift and 100 stairs to the room. I would stay here again. Our rooms were not ready when we arrived at 8.00am so our bags were look by the hotel while we did a 12km hiking... More

I am a self confessed Hotel Monster. However, after spending 6 days in Sapa at the Sapa Luxury Hotel my 2-3 star rating rose to a 5 star rating because of the service and the lovely people who own and work at the hotel. The owner Long (#1) could not be more generous and kind and his lovely wife Lan... More

After a scary night at Chapa Garden Hotel, we booked for one night in this hotel. We were upgraded in the VIP room, because we asked for a quiet room. The hotel is a family business and all members of the staff are really kind. You are offered green tea on arrival and a bottle of water when leaving, they... More