I stayed at Hotel for one day. In the night, Dinner was served after waiting for 30 minutes. No one was attentive for services. We ordered some vegetables, which was served as we completed our dinner. So I was very unsatisfied in respect of services as against room charges of the hotel. More

So called “Round The Clock” menu is a hoax. On requesting snacks from this menu @ 04:00 PM, restaurant flatly refused to provide any. On contacting Reception on this, it was told that there is no Room-Service facility in the Hotel. The telephone nos. list in the room also testified this as no telephone no. was mentioned for the Room-Service.... More

The hotel is on Samudra beach at the start of the kovalam beaches. the room are spacious enough though one might want to insist on rooms that are pool facing as the rest face an adjacent hotel. the hotel is definitely no frills. the food at the restaurant is good although the variety is terribly short. room service is quick... More

We stayed here for 2 days. The place is very average with minimum facilities in the room. The ambience is also not worth mentioning. But good thing is the place is near to the beach. It is good as a bed and breakfast option. Staff is rather friendly. More

We stayed at this hotel during our trip to Kerela, and is one of the better hotels at the Samudra Beach. The hotel had nice little rooms with decent interiors and good AC. The food was nice, although the service was a little slow. Location wise, it was not very far from the beach. The staff was friendly and courteous.... More

The overall experience was ok.The check in was very prompt.The room assigned to us was good & spacious but the water started dripping from the AC.The room was changed but the new room was smaller & not well appointed.We also did not have any view from our room as it was facing a boundary wall.We visited in April 2010 when... More

The first thing we saw, as we entered, were undergarments outside pool facing rooms, just like college or youth hostels. Pool was not clean. The room gave looks of a motel. Firstly, the intercom did not work, then there was no water to even wash your hands in the bathrooms. Food and Service was pretty ordinary. Staff did not even... More

Kovalam beach retreat was a wonderful hotel having up-to-date facilities that a family requires and moreover its just located on the beach itself so one can reach on the seashore within just 2 minutes and the rooms of the hotel are big as compared to the other hotels. They are well maintained and clean. The swimming pool is also an... More

Some rooms on ground floor have dirty Bathrooms, AC not functioning. I stayed with my family for two nights. First night the room was on the ground floor and thrid class. AC was not working. No one attended the complaint. Second day room was changed. If u want to stay there, choose rooms on first or second floor. Food quality... More