I stayed here with my family and we really enjoyed the slightly larger room. It had a refrigerator and a microwave and that is always a plus. The beds were average and the room was a little warm, even with the windows open, fan on, and heat off. The entire property was very clean. We were in the newer section...
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Thank you for taking the time to do a review of our property on Trip Advisor. We are very happy to hear you enjoyed your stay with us. We do apologize that you did not feel your meal in Jeremiah's was exceptional. We strive to exceed our guests expectations and are sorry we did not do so for you. We...
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My time in Ketchikan began at another hotel, which I immediately planned to check out of. I called The Landing and the rest was a delightful stay. They have a free courtesy van which will pick you up (anywhere) in town and take you (anywhere) in town. Just make arrangements at the front desk. Wal-Mart is quite popular, as it...
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We are so happy to hear that you enjoyed your stay with us. We have an excellent staff that takes pride in whatever their job duties are and care about the service they give to all our guests. We were glad to see your appreciation of our courtesy shuttle service and that not being in the mist of the downtown...
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I have been to The Landing in Ketchikan eight times on business. Somehow for the first time I began to notice my surroundings. Maybe it was the day off. The room was impeccable. Clean, well sorted out with the furniture and decor. I noticed an envelope from the maid. Her name was Angie. Angie had done a superb job at...
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Thank you for your comments concerning our property. We are happy to hear you received a clean room. Angie has been an employee with our company for many years and does an excellent job for us. We also have a new ultra clean procedure with Best Western where we use UV wands to kill the bacteria in all our rooms...
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The landing is one of the best values in Ketchikan. Clean comfortable rooms conveniently located close to the ferries all three of them, Inter Island, AMHS and the airport all a short walk away.
Jeremiah's the on site resturant has some of the best food in town for the money. I recommend the halibut basket.
If your staying in Ketchikan...
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Thank you for taking the time to do a review of our property on Trip Advisor. We are so happy to hear that you enjoy the Landing when you come to Ketchikan. I did want you to also know that the Jeremiah's Pub is now completely non-smoking as well as our downstairs Landing Restaurant. We are also working on new...
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They offer a good 'Alaska' rate in the off-season.. They have large, clean updated rooms.. They offer room service, which is nice. They allow kids at no extra charge which is huge in Ketchikan as the only other nicer hotel charges for kids.. They have the best restaurant for breakfast. Right across from the ferry terminal, five minutes from the...
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Thank you for reviewing our property on trip advisor. We are so happy you enjoyed your stay with us in Ketchikan. We hope all our guests feel like they are at home away from home when they are staying with us. We look forward to serving your lodging needs again the next time you travel to Ketchikan. Thank you again...
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This is an older building, but it has been well maintained and is clean and pleasant. It is very close to the airport ferry.
Some rooms in the hotel - in particular, those at the front of the building, close to the restaurants (room 250 and 252, for example) are very noisy because of traffic in the hallway and lobby...
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Thank you for taking the time out of your day to write a review on our property at tripadvisor. We aplogize that the room wasn't to your full satisfaction. We at Best Western PLUS Landing Hotel want to do our best to satsify every customer and ensure they have a wonderful stay with us. We will take this review into...
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I stay here often and will continue to do so. Rooms are clean and quiet and Jeremiah's has great food and spirits. Just far enough out of town to avoid the cruise ship insanity, but close enough to get there quickly if one chooses. My only suggestion would be that there be something similar to all the other BW's I...
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Thank you for the great comments. We are happy to hear that your stays with us have lived up to your expectations. I am glad that you mentioned the breakfast voucher. As of January 1st, 2012 all of the Best Western’s throughout the United States offer a Breakfast Rate at properties that have on-site restaurants. This will provide Best Western...
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I have been staying at the Landing for many years. It is a very comfortable-feeling property with two on site restaurants and easy access to the Alaska Marine Highway ferries (just across the street). The hotel has been there for many years and is built in basically three sections. The original, older section has very narrow hallways, low ceilings and...
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Thank you for taking the time to review our property on Trip advisor. We truly appreciate your recognition of our wonderful staff; they are a valuable asset to our company. We are so glad to hear that you found the North Court Building and the East Wing hotel rooms quite comfortable for you during your visit. We’re sorry to hear...
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After bringing a problem to her attention, Linda Peters a G.M., not only made me feel uncomfortable but really made the entire situation worse. I do NOT recemmend to stay or eat at this location. I am keeping this anonymous, because of fear that she might retaliate.
I have given much thought to my response to the gentleman who has accused me of being unprofessional. I have been in management for 30 some years and have never had anyone describe me in such a way. I believe the gentleman was upset that he had to wait for me to respond to his complaint because I was busy...
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This is a very nice hotel, maybe a little pricey. It was the end of the tourist season
We are happy to hear you had an awesome stay with us. We were disappointed to hear you felt we were a little too pricey for your accommodations. We do offer some discounted rates when it is close to the end of the season; so is often worthwill to contact management to see if that is possible. Thank you again...
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