Maid has not swept or emptied wastebaskets for the 3 days we stayed. More

The staff at the hotel are friendly and helpful. We rented a pickup right at the hotel and drove up to the lake where we were able to see lots of Bears and Eagles. It was very convienent. The breakfast if very basic so we being pretty hungry oppted for a full breakfast nearby. We were catching the State Ferry... More

Haines Alaska is a beautiful and fairly isolated town. The Captain's Choice is a bit dated, but clean and the staff is very helpful. There is a new laundry facility for Motel guests which was very convenient. The motel serves a continental breakfast, but we chose to visit a nearby restaurant recommended by the front desk. Located near the harbor,... More

We stayed two nights at the Captain's Choice, July 8 - 10th, and had a room with a seaview. The room was spacious, clean and the view was very special. The motel had an outdoor deck with tables and chairs overlooking the channel and this was truly magnificent. We had a lunch picnic on the deck one day. The continental... More

My husband and I travelling from England, stayed here during our tour of the Yukon and Alaska and I have noted there are some unfavourable comments on here about this motel but we can only speak about our experience which was very good. The people here were very friendly, both staff and people we met in the bar, even to... More

We stayed at Captain's two separate nights at the beginning and end of our Golden Circle road trip. On the positive side, the staff was helpful in our reservations and then a change from original - always pleasant to deal with. We got the room at the end both nights with a private balcony like we requested. The room was... More

Went to this hotel with family after checking out of the Hotel Halsingland. Captain's Choice is clean, neat, variety of rooms, most with views of the water. This place is conveniently located to downtown by a block. They have a new lounge and a nice continental breakfast. The staff was very friendly, kind, and helpful. I would definitely stay here... More

Nice wood inside the room. That's my positive comment. It's cute. Bed was terribly rock hard with one of those gross roach motel comforters. Internet is pay per use. Walls are pretty thin. I had to listen to a man hack his lungs out all night above me. The bathroom counter has some leftover lube or something on it. I... More

My husband is in the army and we were leaving alaska on the ferry, after that we drove from washington to NY. This was one of the better hotels we stayed in. The room was very pretty, with the wood walls.. the view from our room was simply amazing. We had a pet too, they gave us no problems bringing... More