The windows would not close, the sheets on the bed were ripped, the shower drain was clogged, and we even found small insects in our bed. When we discussed these issues with the hotel manager, she advised us that "the customer not always is right," and implied that the conditions were not so bad. She refused to cancel our reservation,... more

Beware of bed bugs. I attempted to contact the owner but have not had a response. Very disappointed. more

The hotel is loud, smelly and the owner treats her staff and guests like with a smug attitude. One of our friends found bugs in her room, others had the smell of trash and early morning pick up. The inside rooms had a damp cleaning smell odor. The location was the only good thing about the hotel. more

I stayed at the Inca Real on my way into San Jose and again on my way out. I thought it was a nice little hotel. The staff were friendly and helpful and spent a lot of time on the phone arranging transportation for the various members of my group. I had heard from someone in my group that the... more

The hotel looks charming both inside, with its beautiful courtyard, and outside, with its colonial style, but our problems began from the moment we checked in. The first room we were booked into smelled so badly of mold it nearly knocked you over when you opened the door. Within and hour of being in the room the bathroom sink began... more

My dad and I stayed for two nights at the Hotel Inca Real while travlling throughout Costa Rica. The staff was very friendly and the rooms were spacious and clean however it smelled of too many cleaning chemicals. Although you want the hotel room to be cleaned the smell of chemicals was too much. We told the front desk staff... more

Hotel was fine and in a centrally located part of San Jose just a few blocks from the main tourist sites (museums, national theatre, etc.) The room was clean, came with towel swans and had a nice bathroom with a large shower and separate sink outside the bathroom. Our main complaint was that the door to our room had slats... more

We stayed in Hotel Inca Real for one night in March 2007. Even though the website and email communications were conducted in Spanish; when we arrived we were pleasantly surprised when the person at the desk spoke perfect English. The hotel staff were very friendly, helpful and polite. The hotel is conveniently located 3-4 blocks from Parque Espana, the Jade... more

A l'origine nous cherchions un hôtel pas cher à San José pour la veille de notre retour en France. Et... more