The room safes are not safe! My friend and l locked our valuables in the room safe after getting the safe key from reception. Alarm bells should have rang then! Went for a walk gone ten minutes and my friends underwater camera was gone. Unhelpful staff including the manger who reminded us that there is only one key, obviously not.... More

This hotel is the WORST. I can't even say enough bad things about the condition of the room, or the quality of the staff. First, we got in around 12ish, and they said the room wasn't ready - No problem. We went around the corner for lunch. Came back an hour later, and they said the room STILL wasn't ready... More

This hotel has a good location: it is near to the main attractions in San Jose, so we could walk to go to the downtown. I reserved a 3 beds room for 4 people (as the hotel web site shows), and asked for a room far from the stairs and from the front street because the noise. When we arrived... More

My boyfriend and I checked into the hotel at around 6pm and asked the concierge for directions to the closest movie theater. After we locked the room, the concierge saw us both walk out the door. To my knowledge, he was the only employee working at that time of night. When we got back from the theater at around 10pm,... More

I stayed for three nights and was pretty happy. I'm yet to stay anywhere in San Jose, but was content with what I was getting for $50 a night. Walking distance to a travel agent, a nice open-area restaurant, and an ATM. Easy car rental, friendly staff, OK internet... off and on, super-basic breakfast, EPIC shower. (way-roomy, extreme flow!, YES!) More

Our flight got into San Jose at 10pm, so we needed a cheap place to stay overnight. We ended up at Inca Real which was about a 15 minute cab ride from the airport. The staff was very friendly and helpful and the interior of the hotel is charmingly decorated and cozy. The beds were comfortable and, it being on... More

This hotel is in a very sketchy part of town. We were not aware of this so booked it for our last night in Costa Rica. As we unloaded our luggage, one was stolen from us. Luckily, nothing important was in there. The room was a regular sized room but everything in there was very old and uncomfortable. More

The Staff was great the breakfast they serve is okay If or when you go to Costa Rica i consider going to Tortuga national Park they have all kinds of wildlife. We stayed in Hotel Inca Real for 5days it was okay their is no A/C in the rooms I think i would rather stay in another hotel if you... More

The windows would not close, the sheets on the bed were ripped, the shower drain was clogged, and we even found small insects in our bed. When we discussed these issues with the hotel manager, she advised us that "the customer not always is right," and implied that the conditions were not so bad. She refused to cancel our reservation,... More