First of all this was my favorite Hotel in San Jose. The open air restaurant with thousands of people walking by in the morning was a kickstart to the fabulous experience downtown. This restaurant is now gone and will be leased out to a cell phone store (yeah). I was also told that only family members were allowed to my...
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Dear james m,
I am sorry you liked it more before and I know we have guests that miss the old restaurant, but changes were evaluated to fulfill the needs of a majority, most of our customers are out of the hotel during day time on the adventure or nature tours –maybe that is why you felt there are less...
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We stayed here for one night before our early morning flight. We had heard bad things about San Jose in general, but this hotel was located in a fairly good part of San Jose. The hotel staff were friendly, the room was huge and very clean. I would recommend this to anyone spending a night in San Jose.
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Great Denise that you shared your thoughts, some people think San Jose is not safe but we are a very safe capital city. Few cases of robbery happen and this is for belongings left unattended, but not violent encounters, you can stroll the city up and down the pedestrian boulevard where we are, and visit plazas, parks and museums comfy....
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I am trying to temper this review with the fact that I was not very happy with them for a personal reason, but will try to maintain an honest open review here.
The place was very clean, has pretty nice rooms, and decent bathroom with nice shower. No iron or coffeepot though, I prefer to lounge in my room with...
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Dear a_native_texan,
Thank you very much for your courteous manners, I can understand how the personal situation was very uncomfortable but just as you mentioned, there are tourists who call themselves mongers, and come to the city to look for prostitutes, so we have been forced to keep protocols to avoid that situation on our premises. We do not arrange...
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We were staying in San Jose for a night and we needed a place to stay. Parking was easy in the hotel's lot, checkin was pleasant and they installed a wireless router (at not charge) when THEY realize we only had mobile devices. The room was large, decore was pleasant, modern, very clean and comfortable. The location was great and...
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Dear EdinDC6,
Thank you very much for your time sharing kind comments of our hotel to TripAdvisor readers. I am glad you enjoyed your stay. Happy New Year 2012! I wish you lots of fascinating travel this year and off course tons of happiness.
Regards,
Katherine Carter
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My buddy and I have traveled to CR at least 25 times, staying at the Presidente each trip. One of the great pleasures -- after the remolding which took four years to complete was finally finished -- was the great views of Avienda Central from the first floor bar patio. The idiots decided to close it and turn it into...
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Dear vgabon,
As I had wrote on other reviews and is posted on our website and various Internet channels, I am sorry that you do not share or like the changes we implemented, and miss the old restaurant, we must establish that only guests can be welcome to room areas as a family and respectful atmosphere was wanted by our...
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We decided to check out museums in San Jose to get acquainted with Costa Rica's history and culture, and Hotel Presidente proved a great location for doing this. The rooms are the average size that you'll find in motels/hotels in the United States. The rooms were clean, and the staff was super friendly and helpful. We slept well and didn't...
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Dear HappyOtter,
First of all, thanks a lot for your nice comments about our staff and location. Related to history, I am glad you had the opportunity to visit our museums, if coming back I have a great tip, there is a wonderful walking tour for about $20. Tour guides provide historical information about Costa Rica and San Jose city...
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We stayed here for the second half of our honeymoon. They hotel upgraded us to a beautiful jacuzzi suite that was very romantic! We loved the room and the hotel. They were very helpful in giving us directions when we need to get to the airport. The food at the restaurant was ok. It was fun to sit in the...
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Dear Chcaggie1,
Congratulations for the wedding! We have lots of honeymooners in Costa Rica and we enjoy doing our part to make that memorable occasion a better one, I am very happy you enjoyed your Suite upgrade. We hope you both, a long and happy life together. Thanks for the nice review!
Katherine Carter
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This is a very high quality hotel in the middle of the downtown area. It is located on avenida central (downtown San Jose's main street), this hotel allows visitors walking access to the gold museum, national museum etc. Since the street is closed off to vehicles visitors can walk up and down visiting shops, and great spots to eat. Great...
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Dear sandershv,
Thank you for all those kind words. We will be waiting for your next visit. If there is any suggestion you feel can make our services better please let us know, maybe we are able to implement it before you come back. Also if you travel to San Jose very often, you can request a frequently traveler rate...
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I arrived in San Jose around 10pm at night and was a little troubled after seeing the neighborhood the hotel was located in. Once inside I was pleasantly surprised. One of the cleanest and nicest hotels I've seen in the San Jose area. Nice central location with very friendly and helpful staff. Very nice room, comfortable bed, and nice bathroom....
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Dear World T,
I am glad you were positively impressed of the Hotel after checking in, our building does not have the best outside look… but inside you discover a cozy and friendly family atmosphere, as you said, working girls are not welcome. We have various comments on our WiFi available only at lobby area, it has being difficult to...
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Stayed 1 night after arriving to Costa Rica and hotel didn't disappoint. right in the middle of the city, one block away from Gold museum. good place to crash and rest before moving to otehr parts of the country.
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Dear moskvich5,
Thank you for your review. I am glad we did not disappoint but also I will appreciate your feedback if you feel we can improve our services and facilities, to make the hotel a better one. Besides of the good location we have, we are seeking to be a nice hotel experience in San Jose so your comments...
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