Good clean centrally located hotel. We had a large double room overlooking side street. Only fault we could find was - lack of complimentary tea/coffee in room. Had to ask for machine. And refurbishment going on at time of stay so all entry to hotel was via vehicle entrance, but otherwise good hotel, excellent value. Would certainly stay there again. More

Our stays at Balmoral bookended our trip. Our first and last night spent in Costa Rica were at this hotel. We were very please with each stay. From the moment we pulled the car in and were greeted by the friendliest valets to our easy and streamlined process of checking in with the pleasant and multilingual staff, we had no... More

We wanted to stay at a nice hotel on our last nights in costa rica, and thought it would be a treat to stay at the Balmoral. Unfortunately, the rooms were horribly mediocre. One room didn't have a safe as promised online, the next room they put us in had bugs in the bathroom. The service was incredibly rude, unapologetic,... More

As other reviewers have noted, the hotel's location of a pedestrian mall added to its allure. We stayed for one night in mid-December, 2011, and enjoyed looking out our window at the Christmas lights hanging above the street. The Balmoral is also within easy walking distance to shopping and entertainment. The hotel was being renovated, so the only entrances were... More

We stayed here in November. We were upgraded at check in and they accommodated us to stay in the same room although our two-night stay was under two different reservations. The location is convenient if you want to walk around and check out the city. The restaurant though is just ok. Room was very clean and nice. Overall, I'd stay... More

I stayed 16 nights at The Balmoral in San Jose on Central Ave., between 7th and 9th St. This is my first time making a comment on TripAdvisor and I must because I enjoyed staying at the hotel so much. Marianella Rodriguez at reservations, Daniel Sanchez the concierge, Marlen Gouzalez my maid and Roy Hernandez in the restaurant were all... More

Balmoral Hotel, San Jose, Costa Rica, La Ciudad de Pura Vida. Our airport taxi drove close to Avenida Central, in the vibrant city of San Jose, a pedestrian boulevard packed with adults & children eating, drinking, singing & clapping to a local sing-along band, artists sketching, the night dining scene were lines waiting for seats for restaurants. He pulled into... More

We stayed here November 19th and November 29th -December 2nd. In both instances they gave us an upgraded room. We loved the morning breakfasts !. Made to order omelets, fresh fruit and juice. The dinner menu was also ample and we had two good evening meals . We had good interaction with the hotel staff. Only disappointment was the two... More

We stayed at this hotel on Oct 25- This hotel is horrible and rude staff. We booked this through a travel company as a package - 2 nights at this hotel and 4 nights in Arenal/Monteverde. We were to be staying at the Balmoral our first and last night of the package. When we arrived to check in- I didn't... More