This is not the newest or most modern property. However, the staff has really gone out of its way to make the place super well kept, clean and comfortable. Very good firm bed. I took a massage at the spa and it was also great. Nice gift shop on premises. The security was top notch and I felt very secure.... more

We arrived late in the evening at the Santamaria Airport. We had little trouble finding the hotel off of highway 1, although it requires doubling back using the cloverleaf to head back toward the airport. The lobby staff were courteous, helpful and bi-lingual in English. Our room was a typical chain hotel room with 2 queen beds, table & chairs,... more

Good hotel. Free and easy pick up at the airport (look for the Best Western guy with a sign in the mass of taxi drivers etc). Free coffee, free internet/business center. Large nice pool area. Free breakfast at Dennys (they do serve typical Costa Rican fare). Free happy hour! Great super market around the corner, and nice latin american restaurant... more

the service was just great the staff very helpful and friendly the room was neat and clean and smelled good (not stuffy) the garden very well kept and good amenities,The location is great not far from downtown but very quiet.,Security is great and everything so clean. It was so quiet that I left my balcony door open over night,there is... more

We recently returned from a trip that took us from San Jose, Costa Rica, south to Puerto Viejo; and onwards to Bocas del Toro, Panama. Very interesting, but as the saying goes " if you can't stand the heat, get out of the kitchen"...so we did ! From the time we arrrived at the airport in San Jose CR; the... more

This is a great hotel for the begining or end of your trip due to the proximity of the airport. You will find basic comforts, security and clean rooms. Enjoy the business center, pool, hot tub, and casino nearby. Near the hotel are a few resturants, a super-market, pharmacy and a small shop in the hotel. There is not much... more

The grounds were pretty and it seemed pretty well maintained, as well as the rooms being relatively clean. However the beds were HORRIBLE!! Unless of course you enjoy sleeping on slabs of concrete! Soooo hard! more

We stayed at this hotel 1 night prior to heading out to explore Costa Rica on our own. The location of this hotel is great. Hwy 1 is right in front of the hotel. (I would expect that rooms facing the highway could be noisy, tons of traffic). Alamo was located right in the hotel, big part of our decision... more

We were switched into the Best Western Irazu due to rooming arrangements on our tour (we were in a large group). The hotel was very, very clean, and resembled something more like a Hilton hotel than a Best Western. The rooms were very clean and cozy, rooms facing the central gardens even had balconies. Every room had a TV with... more