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All 2 San Rafael hotels

Hotel & Villas La Condesa

3.0 of 5
Monte De La Cruz, San Rafael 1000, Costa Rica
Hotel amenities
Hotel & Villas La Condesa
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Ranked #2 of 2 hotels in San Rafael
Most recent review
4 of 5 stars Reviewed 15 June 2013
picthis1 Springfield, Missouri
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72 reviews from our community

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Springfield, Missouri
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

I stayed here two nights with a group from my university. Everyone enjoyed their stay and the service from the staff. Be sure to go to the eatery/bar and ask for Joel! ! He works really hard to make your time there relaxing and enjoyable, as does Allan, Miguel, and the rest of the crew! The rooms are nice with... More

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Sto Domingo Heredia
1 review
5 of 5 stars Reviewed 8 May 2013

I knew this hotel some time ago. So when I decided to take a trip with my wife I took the offer of easybook and I haven´nt regreat it, It was great. Easy to get there, good service, and the people were so kind. I recommend it.

Review collected in partnership with Easytobook.com

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Luis Alonso G, Director de Relaciones con Clientes at Hotel & Villas La Condesa, responded to this review
10 May 2013

Dear Elesvan A We really appreciate your time commenting our property. Is good to know your experience with us, and good to know that our staff are doing their best. We hope continue serving your every time you decide visit La Condesa Hotel. Since now, welcome back! Best regards; More

Finlayson, Minnesota
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 8 April 2013

I spent three days here in March 2013 for a business trip. Service was wonderful and my room was spacious and well appointed -- I even had a lovely working fireplace. The architecture of the hotel is truly old Costa Rican -- wide well-lit hallways, sitting areas spaced along the hotel's length open for three stories and providing spectacular views... More

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Luis Alonso G, Director de Relaciones Públicas at Hotel & Villas La Condesa, responded to this review
9 April 2013

Dear guest We really appreciate your time comment our hotel. Glad to know all your good experiences with us. Will be an honor serving on your next trip to Costa Rica. Kind regards; More

San Jose Succotz, Belize
Top Contributor
61 reviews 61 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 29 March 2013

Had to stay here due to work related purposes. In the middle of nowhere? This place is only suitable for couples. The only restaurant didn't provide many options and half of the options were not available. The quality of the food is barely acceptable and the breakfast which was included was rather poor! There are two bars, rather pricey. The... More

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Luis Alonso G, Guest Relations Manager at Hotel & Villas La Condesa, responded to this review
1 April 2013

Dear Visitor We are concerned about your comments, and work hard to fix all your review. As you mention, the hotel is located in a beautiful area away from the city smog and stress. Only 15 minutes from Heredia town, 35 minutes from San José, also stray way to the international airport skipping the traffic from mayor cities. Absolutely great... More

Champaign, IL
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 26 March 2013

Stayed with a group of friends for two nights. Some of the facilities are dated and need updating/repaired. Overall its an okay place to stay. Friendly staff and nice bar area. Has two restaurants. we only tried one that featured a $25 buffet dinner. Seemed to be overpriced for the meal. Has a nice indoor pool area with a spa... More

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Luis Alonso G, Guest Relations Manager at Hotel & Villas La Condesa, responded to this review
1 April 2013

Dear Allen2 We glad your comments, we are day to day working on maintenance and taking care of details on normal wear and tear for building and furniture. I send your comment about meal quality and price to Food and Beverage Director to find more details and fix the menu. About the spa service, they work only under reservation, however,... More

Caracas, Venezuela
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 15 March 2013

We stayed at the hotel while attending a wedding in Heredia, the hotel is nice, the attention was warm and helpful. The hotel needs a major renovation! We had a jr suite and everything looked frayed, not quite dingy but close. It needs some investment.

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Luis Alonso G, Guest Relations Manager at Hotel & Villas La Condesa, responded to this review
1 April 2013

Dear guest We really appreciate you time and comments. We are working hard on maintenance, considering the importance and normal wear and tear. Since now you are welcome back at La Condesa Hotel. Best regards; More

Costa Rica
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 February 2013

Love La Condesa! What a beautiful hidden gem in the mountains! What is great about La Condesa is you can be close to both the Heredia and San Jose cities but stay in the cool quiet mountains. Relaxation and nature would be the focus of your stay there. Breakfast was excellent in the open courtyard. The staff friendly and attentive.... More

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Eduardo L, Director General at Hotel & Villas La Condesa, responded to this review
Google Translation
21 February 2013

Estimados Amigos, Saludos cordiales de parte del equipo del Hotel La Condesa. Gracias por sus comentarios y seguiremos trabajando en... More

San José, San Jose, Costa Rica
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 26 January 2013

It is a nice hotel, clean and stately. The food is lukewarm. The towels are thin, and the sauna and jacuzzi never warmed up while we were at the pool. I do not recommend it for children, but it would be a nice get away for adults...

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Luis Alonso G, Director de Relaciones con Clientes at Hotel & Villas La Condesa, responded to this review
28 January 2013

Dear Jennifer Thank you for your comments, we have taken note in order to fix the mistakes. We would like to serve you again in the future. Best regards; More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 9 July 2012 via mobile

Stayed there in several ocasions, wouldn't give this hotel more than two stars. Food was awful, rooms were old and badly manteined, personnel not helpful at all! In a word: POOR!

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Hattiesburg, MS
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 March 2012

La Condesa is delightful, with its spacious rooms and elegant dining room. They would do well if the sauna worked consistently and the jacuzzi worked totally around the pool. Prices of items from the minibar are rather overpriced, also. Otherwise, the staff is very accommodating.

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Additional Information about Hotel & Villas La Condesa

Also Known As:
Hotel And Villas La Condesa
Hotel La Condesa
Address: Monte De La Cruz, San Rafael 1000, Costa Rica
Region: Costa Rica > Province of Heredia > San Rafael
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in San Rafael
Price range (per night): ₹7,031 - ₹9,740
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
La Condesa Hotel & Villas is located just 15 minutes from the center of the province of Heredia and 40 minutes from Juan Santamaria International Airport. Surrounded by gardens, mountains and fresh air, has an average temperature of 20 degrees during the day and at night can drop to 12 degrees.The hotel has 95 beautiful rooms, all with beautiful panoramic view of the mountains as well as 8 Rustic Villas amidst the gardens, as well as International cuisine restaurant, Room Service, Bar, Heated indoor pool, sauna, Jacuzzi, Spa treatments, conference rooms from 5 to 400 people, business services and free wireless internet access throughout the hotel, emergency medical service and 24 hour reception, parking and laundry.Rooms feature: save deposit box, blackout, cable TV, telephone, hair dryer, minibar, daily housekeeping, free Internet access, irons and ironing boards.The friendly and experienced personal help to supplement an atmosphere surrounded by nature, quiet, comfortable and stress free. Stay at La Condesa Hotel & Villas and enjoy a mountain hotel near the city ... ... more   less 
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