The hotel was beautiful, as were the grounds and the pool. Most important to my wife and I was the fact that our room was nice and very clean, and the staff couldn't have been nicer. We only ate dinner at the hotel the first night. It was very good, but as others have stated, it was not cheap. Breakfast... More

This is a lovely hotel in a great setting that needs a real makeover on customer service. 2 days of lukewarm showers and waiting until 3 pm for a room to be made up were just the tip of the iceberg. Time after time the staff were simply not up to Marriott resort standards More

We stayed at the JW for 5 nights Jan. 20-25 (points). The hotel, rooms, grounds, and pool are all very nice. The staff was also very good except for a bartender at the pool bar that seemed completely indifferent. Food was all very good, but on the expensive side and drinks are around $10. However,all the prices at the JW... More

Loved the Hacienda style of this oceanfront hotel. It is fairly isolated out on a 4,500 acre Hacienda 15 minutes southeast of Tamarindo. It was very new and you could tell the developers put some serious money into this place. This might be why the feel worthy of the prices they charge for just about everything. They gift shop had... More

this hotel was beautiful..the service impecable, food was delicious, quiet with not a lot of children, ver clean, overall it was all amazing. definitely would recommend. More

My family came here last summer and had a blast! We first went to the rain forest area and then came down to the beach. Ever since we came here, the kids have always said that the pool was like an ocean! Better yet, with the infinity edge, it looked like you were in it! There were beautiful grounds and... More

This is a beautiful Marriott property that just hasn't quite figured it out yet. I've stayed in JW marriotts from Cancun to Egypt and Marriott's everywhere else you can imagine and this one was my first disappointment. If you are primarily coming to this JW to stay at the resort only, it gets a 4. I'm assuming that all visiting... More

One earlier review was right on-- "this is a Marriott property"....i would add...and trying to be something else. Some of the staff were very nice (my favorites were the bell staff) and some were a bit off-- like the niceness was trained out of them. And that mania about the pool umbrellas-- it must have been a doozie of an... More

Just spent 4 nights at the Marriott with my husband. The property is gorgeous but very isolated. They offer a shuttle to Tamarindo for $7pp one way ($28 for 2 ppl roundtrip) which we took twice and was nice to have without paying a taxi. The rooms I thought were nicer than Tabacon where we had just come from. The... More