This is what you would expect out of a Sheraton -- good service, nice clean large rooms, a gym and pool with good hours of use. The staff spoke English and were helpful. Location is about a 10 minute taxi ride to Pudong central business district during non commute hours -- can be 30 minutes with heavy traffic, but that...
More
Always for business.
FIrst, which room to choose?
The best rooms are on the SPG floor. They are new, very modern, and very nice. They ARE small, which is normal for Asian big city hotels. They are very modern stylistically-I REALLY love their style! I LUV the bathrooms...probably women will find them small. ALL of the electrical outlets are of...
More
Dear atpcliff, Thank you for your comments regarding your recent stay with us. We certainly pride ourselves on exceeding our guest's expectations regarding our SPG floor, stylish rooms with helpful facilities and convenient location.
We look forward to the opportunity of welcoming you back to Sheraton Shanghai Hotel & Residences, Pudong.
You don't just stay here. You belong.
More
First, the positives.
(1) From a location angle, the property is ideally located next to a train station and almost right off the highway connecting Pudong to Puxi.
(2) And one of the reception staff was extremely helpful and accommodating with my check in problems, giving a solution that worked.
On some of the areas to be improved.
(1) Apart...
More
Dear jotanyp, Thank you for your comments regarding your recent stay with us. Your feedback is much appreciated as this helps us improve our overall service. We were also pleased to read of your feedback regarding our ideal location and helpful staff, thank you.
Regarding some of the areas that did not meet our guest expectation, we sincerely apologize for...
More
I got upgraded from an exec' room to a suite, which of course helped my first impression, but even so it's hard to fault this place, cleanliness, service, decor were excellent.
There's not much in the immediate area as far as shops or malls, and if you are there for a trade show at the convention center keep in mind...
More
Dear Peter M, Thank you for your comments regarding your recent stay with us. We certainly pride ourselves on exceeding our guest's expectations regarding our overall service, cleaniess and decoration.
Additionally, we do have a super shopping mall just adjacent to the hotel.
We look forward to the opportunity of welcoming you back to Sheraton Shanghai Hotel & Residences, Pudong....
More
Very nice and conveniently located hotel. Here is few department stores nearby, entrance to metro station next to the hotel entrance, McDonalds in 50 m, lots of taxi available 24h. Breakfast is perfect!!! You can choise from different stations - fruits, pastries, hot dishes, asian food, western food, juices. Very nice breakfast! Swimming pool open until 23:00, so you can...
More
Dear romandavydov, Thank you for your comments regarding your recent stay with us. We were so pleased to read of your feedback regarding our perfect room, great restaurant and convenient location, thank you.
Centrally located in Lujiazui, Pudong's financial and trade zone and close to the venue of 2010 World Expo, we enjoys a very convenient location where the Metro...
More
I must say the overall level of service has improved tremendously from my previous visit. This time I also managed to find time and motivation for the gym , which was perfect. It will remain as my first choice for my future visits to the city !
Reviewed 16 March 2012
Dear friend, Thank you for your comments again regarding your recent stay with us at Sheraton Shanghai Hotel & Residences, Pudong. We certainly pride ourselves on exceeding our guest's expectations regarding our overall service and perfect gym. We would share your comments to every staff as an encouragement for their efforts.
Dear friend, we look forward to the opportunity of...
More
Business trip in March required me to be in Pudong. The hotel itself is what you would expect from a 5 star property - the highlight are the rooms - they're nice and spacious with great bathrooms (although the area around the sink is too small - not enough space to put your toiletries). Great Chinese restaurant.
Not so good...
More
Dear Daniel083, Thank you for your comments regarding your recent stay with us. Your feedback is much appreciated as this helps us improve our overall service. We were also pleased to read of your feedback regarding our nice and spacious room and great Chinese restaurant, thank you.
Centrally located in Lujiazui, Pudong's financial and trade zone and close to the...
More
I stayed here for three nights while on business. The location really worked for me. It's in a quieter, more residential part of the city (a "transition" area), not traditional by any means but not yet thoroughly glitzy western. A station for subway line 4 is literally at the end of the drive, and this is a ring line, so...
More
Dear dkalid64, Thank you for your comments regarding your recent stay with us. Your feedback is much appreciated as this helps us improve our overall service. We were also pleased to read of your feedback regarding great location, friendly staff and fabulous enviroment, thank you.
We look forward to the opportunity of welcoming you back to Sheraton Shanghai Hotel &...
More
This is a 5 star hotel with very nice rooms. Lobby is OK, nothing spectacular. Close to mall as others have commented which gives a choice of fairly priced restaurants. Breakfast quality and choice was excellent, both in the main restaurant and the club floor. The club puts on a nice happy hour buffet also from 4:30-6 - it could...
More
Dear Andy7P, Thank you for your comments regarding your recent stay with us at Sheraton Shanghai Hotel & Residences, Pudong. We certainly pride ourselves on exceeding our guest's expectations regarding our excellent breakfast and club lounge.
We finished bandwidth speed up project for the whole property rooms and public area by the end of February this year, so we believe...
More
Stayed here for business, and enjoyed the convenience of having a mall nearby. However the mall is just like any average mall for the consumer. Good for getting a quick bite after a days work. Worth mentioning is the restaurant serving XiBei food , about 400 m away by foot. It does some wonderful BBQ lamb legs. Very authentic and...
More
Reviewed 17 April 2012
Dear sharonsoon, Thank you for your comments regarding your recent stay with us at Sheraton Shanghai Hotel & Residences, Pudong. We certainly pride ourselves on exceeding our guest's expectations regarding a good business location.
Regarding no wifi in rooms, we offer solutions to our guests. We have IDSL cable connection devices available in Front Desk, any guest could rent for...
More
If you own or manage Sheraton Shanghai Hotel & Residences Pudong, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
247 Reviews
229 Reviews
368 Reviews
