I stayed here for 3 nights on a business trip. As far as location is concerned, this hotel is definitely not recommended for tourists who want to explore Shanghai. The location is most suitable for businessmen as it is close to the industrial area. The room is of reasonable size. It's clean and has all the necessary amenities in the... More

The Best Western Pudong is off the tourist track, but reasonably convenient for visiting the exhibition centres in the Pudong area, which was the main reason for my stay. As some of the recent reviews have been mixed, I sort of braced myself for a mixed experience. Instead i was pleasantly surprised. I asked for a non smoking room at... More

This is a hotel for the locals. If you are foreigner visiting, you will definitely not be impressed. The hotel is busy since it is close to a major Chinese telecom company and their employees and partners can get a discount rate here. As a result, it is very difficult to get a non-smoking room. If you are a non-smoker... More

After my company's business trip coordinator booked my colleagues and me for 4 nights in this hotel I've read some of the latest reviews here and got very anxious... Well i was totally surprised to find a very nice hotel with big rooms (deluxe, 60$ per night) with a decent breakfast (continental, fresh vegetables, eggs, bread, sausages, juices, etc). indeed... More

This hotel management like chinese mafia,very unhonest ,we checked in at 11pm 23 persons on group tour,at 6 am morning call,at 7 am luggage outside hotel room,and we went down for breakfast,and we planed to go at 8 am,but during breakfast,our tour leader searching one family,so they stopped the breakfast because this hotel asked for compensation because two big towels... More

I have travelled quite a bit in China, and yes I have stayed at worse places. However if you expect a certain quality due to a brand name, even the budget brandname like Best Western, then keep away. The problem I suspect is poor staff training e.g. the used teacups in your room are put away nicely - however they... More

We just had 3 nights here and it was not great. The room was very small. The breakfast was not very appetising. The concierge was not very helpful as he didn't have very good English skills. It was half an hour away from the main part of the city though I have to say taxis are plentiful and cheap (about... More

Hotel was nice, friendly with buffet meals good choice. Staff Manager was very helpful with booking car and drive for us made our stay more pleasant when we didn't have to worry about packing onto a bus for tours. More

First some good.... The hotel is well decorated. The executive rooms have a lot of character and are very nice. Some staff were nice, some were not rude just not friendly. The bad.... -Service is no where near the similarly priced Sheraton 4 Points or Jinling that I stayed in before this hotel. -I paid extra for the executive room... More