The biz center has been closed since January and wifi is only available in the lobby for a hefty fee (no prompt lets you know there is a fee). The room and dining are good and the service is generally great. When it was not great there was a supervisor ready to make it great right away.
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I stayed at the Pullman Shanghai Skyway last summer.
I was in a Deluxe room on a high floor and enjoyed a 50% promotion (hence the "very good" value). Check-in and checkout was slow but it's true that there was additional security screening due to the World Aquatics Championships and a lot of journalists were in the Pullman (dont ce...
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Dear Djian,
Thank you for your review concerning the Pullman Shanghai Skyway.
Thank you for your positive comments I will make sure to pass the message to all the Pullman team and encourage them for future efforts.
We look forward to welcoming you come back again.
Best regards,
Arthur Ai
Resident Manager of Pullman Shanghai Skyway
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With a big Pullman logo on the top of the building, I expected it is a quality hotel. However, it was really disappointed.
Arriving at around 9:30pm after long day meeting on Apr 24, the front desk service was too slow, many manual paperwork, very inefficient. When I checked out same thing, i checked out on executive floor but need...
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Dear Mr. Tim L,
Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
In order to investigate further and take corrective actions if necessary , would you be so kind to share your...
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I stay here because of the price and it is so underrated. Only about $3.00 to pop down to the Bund. Get a hotel near the Bund and the price is double. I have even walked to the Bund before including the Glamour Bar and Bar Rouge.
I love the breakfast and it's served on the 49th floor. Amazing views...
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Dear Mr.Bake69,
Thank you for your review concerning the Pullman Shanghai Skyway.
Thank you for your positive comments surely I will pass this message to our team and encourage them for future efforts.
We look forward to welcoming you back in a near future.
Best regards,
Benoit Amado
General Manager of Pullman Shanghai Skyway
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+
Good location in Pu-Xi, 5min walk to Taikang Lu, and close to the French concession and Xiantiandi.
A-Club Gold advantages respected (room upgrade, early check in)
Decent property, modern.
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Dedicated A-Club counter just for "decoration" dixit the front office manager...
Typical business hotel with fake luxury and without charm
Amenities below average
Breakfast not worth waking up!
Price:...
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Dear Mr. jamesbond_ppk,
Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....
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We found the Hotel to be very clean and the staff helpful and friendly although sometimes a little slow. It was disappointing that the pool was being refurbished. We were in a suite on floor 41 and the view was superb although that was also available from the restaurant on the 49th floor. The selection of food for breakfast was...
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Dear Barry F,
Thank you for your review concerning the Pullman Shanghai Skyway.
We are pleased to hear that you appreciated the services and facilities of the Hotel and its stunning city views.
At Pullman, we strive to provide a superior service experience to every customer; therefore your feedback is very important to us. We have well noted your comments...
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The reviews of this hotel range wildly from terrible to excellent, so definitely this hotel ia inconsistent at best. And no wonder languishing at #79. I didn't stay at this hotel per se but had booked a 200 pax conference room and made a lunch reservation, so here are my comments.
I made a lunch reservation with an important guest...
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I stayed for over 3 weeks last Nov. Front desk service was awlfully slow. I asked for a non-smoking room and given a smoking room need to switch - room is huge but not clean- bathroom smelled wierd and little bugs flying around disgusting. Breakfast and room service food is a lot to be desired. Had to call mutliple times...
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Dear fkiNy_usa,
I personally read your post with attention and immediately checked our administration files.
Allow me to tell you that we have no record of any guest staying with for a period of 3 weeks ( 21 nights ) in November 2011.The only guest that we had for a long stay stayed 17 nights and was from the Pacific...
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