Our flight arrived at midnight so our party of 3 checked in at almost 1am. The lone staff was sleeping inside the office and we had to wait for a while before he came out. check in took some time since machine that scans our passports was not working so he had to call on his cell phone another colleague... More

this hotel is in the city, the reception is at the 8.floor, very small room with nothing inside. not beauty, never never again, we check out erly. I was ashamed of myself before my guests. all picture in the www are not real. Thanks for this bad Day

Overall we enjoyed our stay at the Bund Hotel. The location was very convenient - we could walk to some places and was easy enough to get a taxi or take the metro to others. The outside and reception is very chinese style and was slightly off-putting but our room ticked most boxes and was well maintained and clean. Bonus... More

The executive bussiness rooms are internal rooms with a view of the dining room,well appointed but clostrophobic.Get a room with a balcony as you can open the glass sliders & let "fress air" in & cigarette smoke wafting in down the corridors out.It is the norm that chinese smoke in the lifts, so hold your breath.Also in the breakfast room,try... More

As a Canadian traveller, our family (10pax) was extremely disgusted upon entering the hotel lobby. Clouded with cigarette smoke, the entire building is drenched in stale cigarette smoke. Nice rooms, but horrible service in the restaurant.

I stayed at the Oriental Bund hotel in Oct- Nov 2011. I would say that my experience was pretty positive. Hotel staff was helpful and friendly. Staff spoke ok english. Beds were pretty soft and cleaning staff was nice and helpful. Room size is a tad small though. Location is good - It is close to the tourist attractions Yuyuan... More

The other reviews have all described this place perfectly. I will summarize: Cons: You walk into a small non-impressive entry at street level and immediately have to get in the elevator up to the 8th floor lobby. That entrance is manned by a few bored bell-men who speak no English and are a little more interested in talking to each... More

The hotel is fine but certainly not great. The room was very spacious and well appointed but the hotel in general felt like it needed a make-over. There are great views of the Bund out of some windows but these are covered. The hotel could really capitalise on this. The staff are pleasant but could be more helpful. The buffet... More

Location of this hotel is quite good. Just five minutes walk to the Bund. The area though is not very nice but safe. The hotel room is clean. The bed is (like many others in China) too hard and not very comfortable. Do not expect a European/American breakfast. The choice is very poor. The staff will help you, but don't... More