The hotel is in a good location, although you wake up early in the morning with the non stop sound of car horns down on the street because window insulation is very poor. Although The bed was comfortable, my experience was far from pleasant as the bed linen was not as clean as it should be in a hotel at... More

We were on the 28th floor of this wonderful hotel overlooking a large expanse of the city including a argue golden Buddhist temple. The hotel has every modern amenity, several restaurants, and a bar on the 39th floor which has a spectacular view. We had dinner at the Mediterranean restaurant, a nice change after a week of Chinese food. Don't... More

Stayed here for one night at the end of a business trip which happened to coincide with the F1 Grand Prix coming to town (just a coincidence) which means I was probably lucky to get a room. The room was comfortable and well appointed with all the usual little luxuries, batch robe, slippers, etc, the bed firm and the room... More

We stayed here in late April 2013 at the end of our 2 week tour of China. Like all our other hotels this one was just short of luxurious with a fairly large clean room, ok bathroom and good breakfast buffet. Since we were someplace else all day this hotel was for necessities only; sleeping, washing and breakfast and it... More

Quick check in and excellent room. This hotel is located within easy walking distance of sites and the underground subway. We were walking distance from the Bund and several eating establishments. Easy to get to the YuYuan Garden and surrounding shopping district. The hotel staff was friendly and helpful.

I thought it was kind of a dump. Room was hot and air didn't work. I opened a window and the wind pulled the curtain out. There was a very unfriendly and stern female server at breakfast and the food was mediocre. The entire place looked tacky and I was accosted by prostitutes when I went to the nearby super... More

My wife and i stopped here for 4 days as part of a 12 day tour of China. Rooms were clean and i can not complain about the staff because i never really had any interface with them, except the girl on breakfast duty, who seemed very stern. The reason we found our stay disappointing was the food in the... More

Fabulous stay, location out of the hustle and bustle of downtown area, away from hawkers and traffic. Convenient to airport and train. food was first rate, the chef, Albert made the best steaks I have had in China. Preceded by perfect Oysters Rockefeller. The staff was courteous, thoughtful and representative of many cultures. Don't miss this gem!

I stayed here for 10 days as part of a larger group. My room (non-smoking, 12th floor) was fine. I found the air/heat system okay -- although others in our group had problems on other floors. The rooms clean. The breakfast more than adequate. The staff could use some improvement. Folks at the front desk are not particularly friendly and... More