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Crowne Plaza Shanghai

4.5 of 5
No.400 Panyu Road, Changning District, Shanghai 200052, China
Hotel amenities
Special offer
Club Premier Room Winter Special
Ranked #104 of 2,662 hotels in Shanghai
4.0 of 5 stars 260 Reviews
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260 reviews from our community

What travellers say about this hotel
  • Breakfast buffet(3)
  • Very good(3)
  • Tour group(3)
Traveller rating
    78
    120
    45
    13
    4
Only show reviews for Family (7) | Couples (7) | Business (52)
Date Rating
peter c
Toronto, Canada
Senior Reviewer
6 reviews
1 helpful vote
3 of 5 stars Reviewed 12 January 2012

Just like the other rview --- "Staff at front desk unfriendly: no 'welcome' or 'thank you' or 'have a good trip'" The Staff at breakfast are not trained well at all. They are young and not so helpful. The hotel is at a very good location and the hotel condition is a O.K. More

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VineetD
Saint Paul, Minnesota
Contributor
19 reviews
7 helpful votes
3 of 5 stars Reviewed 30 December 2011

Traveled through Shanghai on a recent business trip and stayed at this property for two nights. The hotel is in a nice area, close to Jiaotong University and the French Concession district. The area around the hotel is very nice with shops and restaurants located nearby. Cabs are easily available in and around the hotel to get to other parts... More

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Deepism
Bhopal, India
Senior Reviewer
7 reviews
5 helpful votes
3 of 5 stars Reviewed 24 December 2011

Due to last minute booking, I didnt have much options. So went with this hotel, and as expected, it was just OK. The rooms give a view of skyscrapers of Shanghai, but are very basic in nature. Service is also just ok. Had to wait for long to get checked in. There will not be stewards around to take your... More

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morganrc1955
Longview, Texas
Senior Reviewer
7 reviews
6 helpful votes
5 of 5 stars Reviewed 9 December 2011

This is a very nice hotel with comfortable beds and all amenities. I stayed here a total of 9 nights on 2 trips in July and September of 2011. The buffet restaurant has a good breakfast selection for American, European, and Asian guests. Wifi service is excellent. In a nice area downtown with shops and restauranst nearby More

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Travel_warri0r13
Marseille, Provence-Alpes-Cote d'Azur, France
Contributor
14 reviews
3 helpful votes
5 of 5 stars Reviewed 7 December 2011

I found the hotel very nice and the location convenient. The room is spacious and the bed is very confortable. It is a few blocks away from Jiaotong University as well as from the metro station. They serve Western food which can offer you a break from the local food. The gym is nice and well equipped. They speak English... More

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SwissCity
Zurich, Switzerland
Senior Contributor
22 reviews
16 helpful votes
3 of 5 stars Reviewed 16 November 2011
2
people found this review helpful

location not central - 45 minutes by taxi from Hongquiao. Rooms are used and carpets very dirty with many spots.Room did stink upon arrival and there is only a tiny window to be opened. Staff at front desk unfriendly: no 'welcome' or 'thank you' or 'have a good trip' ... Staff at breakfast most unattentive: you have to call to... More

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Silvia Xu, Public Relations Manager at Crowne Plaza Shanghai, responded to this review
20 November 2011

Dear Guest, thank you for your feedback! We will report the review to the relevant department and improve accordingly and pay more attention on hotel facilities and service detail,our target is try to provide guests a wonderful experience, we are sincerely waiting for your next time choosing our hotel. More

VHerzberg
Boston, Massachusetts
Senior Reviewer
6 reviews
5 helpful votes
4 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

I often travel to Shanghai on business and always stay at Crowne Plaza Shanghai No.400 Panyu Road (one -two weeks at a time). I am very satisfied with the accommodations and the service. The breakfast buffet is excellent, so the buffet dinner is just ok. There is a free wifi in the lobby, but you have to pay for the... More

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MalRiley
Wuxi, China
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

We chose the Exec. Suits and use of the lounge for our stop over to the airport. This was good enough not to need any other meals. The room was large with excellent facilities and great views. A great way to end our 6 months in China! More

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Ted_and_Laura
Cortland, New York
Top Contributor
84 reviews
93 helpful votes
3 of 5 stars Reviewed 2 November 2011
3
people found this review helpful

The was our last hotel on a 4-city, 9-day tour of China. It was the only one that we would not choose to stay again again. By no means was it awful, but by no means was it all that good. In our group of 23, I know of at least two couples (including us) that needed to change their... More

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clubmanG
hk
Reviewer
5 reviews
7 helpful votes
3 of 5 stars Reviewed 15 September 2011
3
people found this review helpful

The staff were helpful and polite, the room size was okay however the cleanliness of the toilet was just unacceptable - you can see dirt marks and stains all along the edges of the bath tub, with the smelly shower curtain. The bath towels were supposed in white however what in my rooms were all looked shabby ans in light... More

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Silvia Xu, Manager at Crowne Plaza Shanghai, responded to this review
18 October 2011

Dear Guest, thank you for your feedback! We will pay more attention on hotel facilities and service detail,our target is try to provide guests a wonderful experience, we are sincerely waiting for your next time choosing our hotel. More

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Crowne Plaza Shanghai Also Known As

  • Shanghai Crowne Plaza
Address: No.400 Panyu Road, Changning District, Shanghai 200052, China

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