First, very bad service... I arrived at lunch time and the restaurant was closed. And yes, I was starving cause the location is the WORST ever... there's nothing around!! The girl in the frontdesk barely speaks English. They opened my room while showering right after I got some minutes to chill out, around 3 pm... What an odd time to... More

Although a 10 minute walk from the Shanghai south rail/metro station the location had little else going for it. There were very few restaurants close by. To get to the Bund etc it took some time on the metro. Room was clean and had everything we needed and was good for the price, however when you get a balcony room... More

This must be the best hotel in China. No one smokes not even the security guards. Its the cleanest newest hotel we've seen and everything works as promised, even the fridge.The staff have excellent customer service even though their English is limited. It's only 10 mins to Metro Line 1and 3 and even has free self service laundry facilities. They... More

This is by far the worst over hyped hotel i have been subjected to ( like a torture since i have prepaid for 4 nights and am in mood to spend on the cancellations and find a new place). The horror starts when the taxi drivers are clueless about its location. I had a very helpful taxi driver who got... More

Amazing value for the money. I booked the rooms using agoda and got everything I asked for. It's about 10 minutes to get to the closest metro station, walking slowly, leisure pace (line 1, south china railway station stop). This hotel is a hidden gem! Staff is extremely helpful and friendly. This is by far the cleanest hotel I've stayed... More

This hotel was the best find yet in Shanghai! Check in was smooth and the staff were very friendly and helpful. The rooms were unbelievably clean! Modern appointments, clean, uncluttered.Towels were very high quality. It is the first time I signed on for a non-smoking room in CHina and actually felt the "non-smoking" part was up tpo par. The entire... More

This was an unexpected pleasure. It is a little off the beaten track but well worth the stay. Use the money you save at this hotel for taxis. My room was the smallest which was quite small. I recommend a larger room. Everything was top quality- soap, Linens, breakfast. I only ate in the restaurant one time besides breakfast and... More

Clean, Safe and with courteous staff. Smaller room but clean and tastefully furnished. Not one of the Big Chains but I'd stayed Shangrila, Sheraton and Intercontinental Hotel group and I couldnt fault this smaller Hotel. I wouldnt have a honeymoon here but for Business travel, really what more do you need in a hotel. Nice outdoor area with plants etc... More

Very fascinating hotel, and one of the most modern in Shanghai with its environmental-friendly profile and non-smoking policy. The smell inside is so much more fresh than in most other hotels. I find the location a bit off-site, and the level of English spoken by the receptionists as inadequate. Anyway, I believe L'otel is setting the standard for hotels in... More