
This hotel is truly WONDERFUL. I am on my third night's stay here and I think it's amazing. The concierge service is wonderful and I think everyone has bent over backwards to take care of me and my every single need.
The outdoor pool area is wonderful, as is the food and beverage service. My only complaint is that I...
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Dear BoogP,
Thank you very much for sharing your positive experience while recently staying at the Sofitel Shanghai Sheshan Oriental.
I am very pleased to know that you enjoyed your stay with us and thank you for your kind comments regarding our hotel’s staff services and facilities which were to your expectations.
Needless to say, it is always gratifying to...
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I usually wait until the end of our stay to write a review, but my wife and I have been so impressed, I felt compelled to write a review right away. Our first night here has been amazing, I sent word ahead that we would be celebrating my wife's birthday, and the service from the staff has been nothing short...
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Dear Andrewstockis,
Thank you very much for your review highlighting your positive experience while recently staying at the Sofitel Shanghai Sheshan oriental.
It is a pleasure for us sharing your comments with our ambassadors as it is through guests like you that encourage us to continuously improve our facilities and to strive for better customer service. The hotel team certainly...
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We had our regional meeting at the hotel. The location is okay for such an event (airports are within reach), however, if you want to do anything else than playing golf there is not a lot to do close-by. The meeting rooms are large and functional. If you are looking for something more private with some atmosphere you have to...
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Dear Klex,
Thank you very much for your recent stay at Sofitel Shanghai Sheshan Oriental and your valuable comments as well as helpful suggestions you have posted on Tripadvisor.
I am most concerned that you were not completely satisfied with some of our services and facilities. The specific matters that you have pointed out have been discussed with the concerned...
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mediterranean style villa 5 star hotel that is situated on the outskirts of Shanghai in the Songjiang area. Accessible via line 9 of the Shanghai metro and 1km from the Sheshan stop.
The hotel service was quite good, staff were very polite and well spoken and spoke english. The room we stayed in was decent enough and comfortable with a...
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Dear Azitiz,
Thank you very much for your review and highlighting your positive experience while recently staying with us.
We appreciate your kind comments which will be shared with our Ambassadors. I am also delighted to see that you had magnifique time in our Link Lounge and Club Millesime.
As you mentioned, our swimming pool and beach are currently being...
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That summer was again so hot that it was nearly impossible to get out of the flat in central Shanghai. Therefore we booked over the weekend into this resort like hotel very close to Shanghai. It is a nice try to let everyone visiting having a feel of a resort within this Mega City. The check in could be better,...
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Dear Shimao,
Thank you very much for your recent stay at the Sofitel Shanghai Sheshan Oriental and the valuable comments you have posted on Tripadvisor.
I am very pleased to know that you enjoyed your stay with us. During busy weekends, check-in was indeed sometimes taking long however we are significantly enhancing our guests experience at reception this year. With...
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This is an update from my review on Feb 20, 2011.
Came back because: 1)still a better value than the Meridian (my 1700 rmb/night included suite, breakfast and club access as opposed to 2500 rmb at the Meridian for the same package), 2)The constant feedback from the GM (Mr. Niesel) on this site had implied that the management was going...
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Our family visited Sheshan Sofitel during Chinese New Year holidays. The hotel itself is quite new (3y), nice decoration and comfortable rooms. Location is really out SO of Shanghai.
The room rate is high, like a 5 star hotel in central Shanghai, and out of the free swimming pool and the gym, be ready to pay for any option: 300...
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Looks good from far but far from good! Apart from the nice decoration of the lobby, rooms, restaurant and karaoke, there are some killing details showing a poor management.
Evil is in details... As for example the dust, waste and hairs remaining behind my room door for more than a while. Front desk people hardly talking To me in English...
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