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Mercure Shanghai Yu Garden

No.789 Fuxing East Road, Huangpu District, Shanghai 200020 China
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Traveller (144)
Dining (10)
Room & Suite (10)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#459 of 2,560 hotels in Shanghai
Location
Cleanliness
Service
Value
Yun’s Paradise Hotel is located at Huangpu District, Shanghai, China. It offers air-conditioned guestrooms, all of which have Philips LCD TV with satellite channels, premium beds draped in picasso cotton beddings, and free high-speed Internet access. Some of its amenities include Yun’s Paradise Health Center, Yun’s Paradise Porch (sells various Jiangnan products), and Harvest Festival Restaurant (serves Jiangnan and Ningbo cuisines. It also features a banquet hall and private room). While staying here, you can visit some interesting places like The Bund, Yu Garden, and Oriental Pearl TV Tower.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Concierge
Non-smoking hotel
Wifi
Restaurant
Breakfast buffet
Meeting rooms
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
Chinese
389Reviews3Q+A26Room tips
Traveller rating
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JALIDJALID wrote a review Feb 2024
George Town, Malaysia196 contributions161 helpful votes
A terrible experience from check in yo check out Travelers should avoid this place English isn’t spoken here Rooms are very dirty No all accor loyalty plan respected The staff isn’t even aware of it Do not ask help or support for anything the staff turns back and and doesn’t provide any kind of assistance Even booking a taxi sounds hard to them and they invite you to do it yourself …, Hospitality is an unknown concept in this hotel which is by the way over over priced Travelers just pass your way or you might as I did experience the worst guest adventure you will ever have
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cahela S wrote a review Sept 2023
4 contributions1 helpful vote
This is the stay at close to Yu Garden which just a distance away, about 500m. The hotel is new and trendy. I even saw a robot go in and out of the lift, wow! It's located at the central of the city, highly recommended.
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Date of stay: July 2023
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Devid Sophornprak wrote a review Sept 2023
Phnom Penh, Cambodia8 contributions3 helpful votes
+1
The hotel location are nice but unfortunately there construction in Hotel day and night which we can’t sleep at all , we contacted to reception asking to help but is nothing ,we booked throw trip.com we expect to have hotel which good condition no construction Receptionist hard to dial as they are not able to speak any English
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Coastal54465246944 wrote a review Jun 2023
1 contribution
unpolite staff, and only one or two can little bit speak english. The room was terible, even quote new, but there is no window, only fake/dummy window. this is the 1st time ever i have stayed in this kind of hotel. the breakfast time shall be open from 06.00-10.00 AM, in fact, they just open on 06.30/07.00. and the worst thing is, i havw found HAIR in my breakfast!! VERY DISGUSTING!!! they didnt even asking for apologize, but make many reasons. they said, our chef is MEN so the hair must be coming from hotel Guest!! There are many women staff in the kitchen WITHOUT Hair cover! how they vsn blamed the hotel quests?? without think twice, i have decided to checked out from the hotel, even actually i have booked for 10 days, and i havw checked out in days 6. still one more problem with this hotel. since the day i was checked in, i said to hotel staff, to open the bill with my credit card ans do not charge all in advanced. there always possibility that i would checked out anytime. but the insist to charge me in advanced and prommised that they will refund in tje same days if i checked out bwfore days 10. when at the end i would checked out in the days 6, in the beginning they refused to refund the money in the same days, but 2 Weeks. after make some debate, at end the they want to refund in cash. i think this hotel is really not suitable for foreigners.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: This hotel is not suitable for foreigners
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PASSPORT0929 wrote a review Jun 2023
Hong Kong, China116 contributions57 helpful votes
GOOD - Rooms are newly refurbished hence very modern. Near attraction and eatery. BAD - Market under the brand ACCOR but in actual fact they recognise HUAZHU member. As ACCOR Diamond, they won’t offer any better room except “one grade” higher which is also 21 sq m with a pathetic small window facing inward. When asked why not better room, the reply was that is the best they can do for ACCOR member. There is no Executive Lounge and no welcome drink offer. To be fair, at least they offer breakfast for my elite status.
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Date of stay: June 2023Trip type: Travelled on business
Room Tip: Ask for room that had got bigger window
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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rdbrr6 wrote a review Jan 2020
Yangon (Rangoon), Myanmar20 contributions3 helpful votes
This hotel has no care for all accor members. not mention of my status. at first check in there was one foreigner that spoke english but not the person who was helping me. Then they put me in a room that has a broken heater. when asking to repair they brought me blankets and when saying i wanted the heater to be repaired, with out looking at it they said it's broken. after that i had to ask for other room. No welcome letter and no welcome gift. very unusual for me as platinum member. the guys running the breakfast room were also not speaking english but very helpful and attentive. this hotel has steps to make.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
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Rooms
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Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PaulNg5533 wrote a review Jan 2020
Johor Bahru, Malaysia122 contributions33 helpful votes
This is the stay at close to Yu Garden which just a distance away, about 500m. The hotel is new and trendy. I even saw a robot go in and out of the lift, wow! It's located at the central of the city, highly recommended.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
Value
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Location
Cleanliness
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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daniele wrote a review Nov 2019
Isola d'Ischia, Italy49 contributions40 helpful votes
perfect stay in Shanghai, the hotel is well situated, metro station is 7-8 minutes away on foot, beautiful Yuyuan Garden is 15 minutes away on foot. The room was spacious, with all conforts.. the reception staff was so kind, a special reporting from me to Ada, that helped me in some situations with courtesy.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2019
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from FrankyFu, 经理 at Mercure Shanghai Yu Garden
Responded 1 Dec 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Yu Garden It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mchcafe wrote a review Nov 2019
Sydney, Australia1 contribution2 helpful votes
As a gold status member, I was arranged to stay in a room which only has one small window, and the worst part is the window facing the corridor of the hotel. You need to close the curtain for a whole stay. Worst ever.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from FrankyFu, 总经理 at Mercure Shanghai Yu Garden
Responded 16 Nov 2019
Dear Guest, Thank you very much for your most recent stay with us at Mercure Shanghai Yu Garden and for sending your stay review. Your ratings and constructive comments are very valuable for us in order to continue improving our service. From your ratings I do understand that during your stay you are unsatisfied with the room of small windows. We have many kinds of rooms to provide guests to choose. I suggest that for your next stay you may request to book our Executive Deluxe King Room which is 42m2 large with big windows to make your stay more comfortable. We appreciate you sharing your concerns, we are excited welcoming you back again soon and to experience the difference. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bank T wrote a review Nov 2019
Bangkok, Thailand3 contributions13 helpful votes
Not Accor standard hotel. First of all, they didn’t welcome you as Accor standard hotel. No upgrade no welcome drink no welcome greetings as I normally know from even Ibis with 10x times lower cost. Laundry service was a bit weird as they want me to do by myself in the 2nd floor after 2-3 times asking.... Also the light in the bed room was broken and I had the whole night light open... first time with Accor hotels unfortunately
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Review collected in partnership with Accorhotels.com
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from FrankyFu, 总经理 at Mercure Shanghai Yu Garden
Responded 15 Nov 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Shanghai Yu Garden. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. The points you were not satisfied with fully, I have addressed this to the manager concerned for making sure that we work on adequate improvements and meeting your needs and expectations better in future. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹7,130 - ₹10,363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海云悦酒店, 上海云悦, yuns paradise hotel
LOCATION
ChinaShanghai RegionShanghaiOld Town / Huangpu / Chenghuang Miao (Yuyuan Garden) / Puxi (Downtown Shanghai)
NUMBER OF ROOMS
223
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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MERCURE SHANGHAI YU GARDEN - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Mercure Shanghai Yu Garden
Which popular attractions are close to Mercure Shanghai Yu Garden?
Nearby attractions include Shanghai Confucian Temple (0.5 km), Shanghai Xiaotaoyuan Mosque (0.1 km), and Yuyuan Baihuo Tianyu Building (0.4 km).
What are some of the property amenities at Mercure Shanghai Yu Garden?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Mercure Shanghai Yu Garden?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Mercure Shanghai Yu Garden?
Conveniently located restaurants include KongYiJi Restaurant, ShangHai HuiGuan (XiangGang MingDou), and Papa John's Pizza (Fang Bang Middle Road).
Are there opportunities to exercise at Mercure Shanghai Yu Garden?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Mercure Shanghai Yu Garden?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Shanghai Yu Garden?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Shanghai Yu Garden offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Shanghai Yu Garden?
Many travellers enjoy visiting Jing'an Temple (4.2 km), Shanghai Temple Of the Town God (Chenghung Miao) (0.5 km), and Shanghai Former Provisional Government Site of the Republic of Korea (1.5 km).
Is Mercure Shanghai Yu Garden accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.