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Hampton Inn North Mobile / Saraland Hotel, Saraland

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All 10 Saraland hotels

Hampton Inn North Mobile / Saraland

2.5 of 5
1320 Industrial Parkway, Saraland, AL 36571
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Hampton Inn North Mobile / Saraland
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Ranked #6 of 10 hotels in Saraland
3.5 of 5 stars 35 Reviews
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35 reviews from our community

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peachtree City, United States
1 review
“Not your typical quality of Hampton Inn”
2 of 5 stars Reviewed 27 May 2013

The workout room was nasty. No towels, no wipes for equipment, water cups everywhere, wallpaper peeling off. The guest room bathtub was stopped up, the phone was dead and the clock radio did not work. We were not treated as usual as Honors Gold Members.....no water was offered. Had to ask. The housekeeping staff was the redeeming quality of this... More

Review collected in partnership with Hampton

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Sherri J, Director of Sales at Hampton Inn North Mobile / Saraland, responded to this review
29 May 2013

Dear Valued Guest: Thank you for your feed back regarding your visit with us here at the Hampton Inn North/Saraland. We deeply apologize for NOT meeting your expectations. Many of the items you have addressed regarding refurbishing have been schedule (New Lobby area) (Guest Bathrooms) all should be completed by the end of August, 2013. Your treatment as a Hilton... More

Arlington, United States
1 review
1 helpful vote 1 helpful vote
“Very Clean Hotel but bad business practice.”
2 of 5 stars Reviewed 22 May 2013

I stay at a lot of Hampton Inns and this is very clean and nice property. Unfortunately, I was double-charged for my stay. I had pre-paid for my room and upon checkout day, received a bill stating my on file credit card would be charge the full amount. I notified the front desk and was told my card would not... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sherri J, Director of Sales at Hampton Inn North Mobile / Saraland, responded to this review
25 May 2013

Dear Valued Guest, Thank you for taking the time to give us your feed back regarding your stay with us here at the Hampton Inn North Mobile/Saraland. We deeply apologize for any problems that this may have caused. We are taking all measures to make sure this does not happen in the future to any of our guest. We value... More

Dallas
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
“On the way to Atlanta”
5 of 5 stars Reviewed 10 April 2013

This was a quick one night stay on the way to Atlanta for the Final Four. I'm a Hilton Honors member and made my reservation online several weeks in advance. Our room was ready when we arrived and as usual with most Hampton Inn's everything was in good working order. The morning breakfast hit the spot and the lady kept... More

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Sherri J, Director of Sales at Hampton Inn North Mobile / Saraland, responded to this review
12 April 2013

Dear Valued Guest, Thank you so much for taking the time to give us your feedback on Trip Advisor. We here at the Hampton Inn North Mobile/Saraland are delighted that you enjoyed your stay with us. It is very important to us to know what our Valued Guest stay with was like. We look forward to you visiting us again... More

Alabaster, Alabama
1 review
“The Hampton Inn North Mobile/Saraland is a great place to stay”
5 of 5 stars Reviewed 24 March 2013

The Hampton Inn North Mobile/Saraland is a great place to stay - the staff, facility and location are all exceptional. The front desk clerk, Kym, is very friendly and is always helpful. All other staff members were helpful as well.

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Sherri J, Director of Sales at Hampton Inn North Mobile / Saraland, responded to this review
25 March 2013

Dear Valued Guest, Thank you so much for staying with us here at the Hampton Inn North Mobile/Saraland. We are delighted that our staff members exceeded your expectations. We look forward to serving you again in the near future. Again, thank you for sharing your experience on Trip Advisor. Best regards, Sherri Director of Sales More

Alexandria, Virginia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Nothing fancy, but comfortable”
3 of 5 stars Reviewed 24 February 2013

This hotel is quiet and comfortable enough. They have some really nice touches, like breakfast to go bags if you don't have time to eat there and beer, wine, or water and snacks in the lobby in the evening. But they were also out of many items for breakfast. They had no juice but cranberry juice and no fruit but... More

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Sherri J, Director of Sales at Hampton Inn North Mobile / Saraland, responded to this review
26 February 2013

Dear Value Guest, Thank you for taking the time to give us your feedback regarding your stay with us here at the Hampton Inn North Moible/Saraland Alabama. We deeply apologize for not meeting your expectations during your stay. We value as a guest and would like the opportunity to apologize personnelly. Please contact me via email @ sjacobi@keyhospitality.com. Once again,... More

Charlotte, North Carolina
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
“Nice People, Safe Stay, but Some Concerns”
3 of 5 stars Reviewed 14 February 2013

I regularly drive alone from my home on the Atlantic coast to my daughter's home in southern Louisiana. This has been my stop-over hotel for a very long time, and I've added quite few points to my Hilton Honors card here. But my last stay raised some concerns. The usual happy hour spread was a big disappointment - Velveeta cheese... More

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Sherri J, Director of Sales at Hampton Inn North Mobile / Saraland, responded to this review
19 February 2013

Dear Valued Guest: We here at the Hampton Inn North Saraland want to apologize for your last trip. We would also like to thank you for taking the time to express your concerns on Trip Advisor. We would not know our customers point of view with out this kind of information. We also would like the opportunity to correct these... More

Ruskin
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Ok Property”
4 of 5 stars Reviewed 13 February 2013

This was my third stay at this property. For some reason they bumped my rate up nearly $20 a night and wouldn't negotiate it any lower, this was disappointing. I try to stay at Hilton properties where ever possible but I may have to look at other properties in the area. Other than the rate the property is well kept... More

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Sherri J, Director of Sales at Hampton Inn North Mobile / Saraland, responded to this review
14 February 2013

Dear Valued Guest, Let me began by saying "Thank you" for staying with us at the Hampton Inn North Mobile/Saraland. It is our pleasure to have you as our guest. Per your review we understand your concerns regarding our rates. Please contact me at your convenience so we can discuss your concerns. You may reach me via email at sjacobi@keyhospitality.com... More

Cleveland, Ohio
1 review
“Great People at this property”
5 of 5 stars Reviewed 7 February 2013

Overall I found the staff at this Hampton Inn to be very friendly. The lady that does breakfast was a real pleasure. It would be good if you had cookies a little beyond 7:00. The Managers Recption was a nice touch. As a Diamond member have come to expect certain things and this property met my expectations on this trip.

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Flemington, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Average for Hampton Inn”
3 of 5 stars Reviewed 2 February 2013

This hotel was average as Hampton Inns go. People were nice but breakfast was a letdown. No fresh cut fruit, no bananas, oatmeal that was more like oat soup. Rooms are ok but dated (fluorescent box lights in bathroom, etc.).

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Russell P, General Manager at Hampton Inn North Mobile / Saraland, responded to this review
4 February 2013

I would like to take this opportunity to thank you for choosing to stay at the Hampton Inn of Saraland, Alabama, and for allowing us to serve you. Per your review I noticed our hotel did not meet your satisfaction. I would like the opportunity to make this visit one of more value to you. If you wouldn't mind, please... More

Gurley, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“OK”
3 of 5 stars Reviewed 2 February 2013

When I arrived there had been a power outage they told me . I did NOT get the first floor room I requested in my Hilton Honors profile, and the internet connection was down for about 3 hours after I checked in. The room was OK but the air / heat was an older model that made a bit of... More

Was this review helpful? Yes
Russell P, General Manager at Hampton Inn North Mobile / Saraland, responded to this review
4 February 2013

I would like to take this opportunity to thank you for choosing to stay at the Hampton Inn of Saraland, Alabama, and for allowing us to serve you. Per your review I noticed our hotel did not meet your satisfaction. I would like the opportunity to make this visit one of more value to you. If you wouldn't mind, please... More

 
 
Hampton Inn North Mobile / Saraland
Hampton Inn North Mobile / Saraland
3.5 of 5 stars 35 reviews
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Additional Information about Hampton Inn North Mobile / Saraland

Also Known As:
Hampton Inn Saraland
Saraland Hampton Inn
Address: 1320 Industrial Parkway, Saraland, AL 36571
Phone Number:
Region: United States > Alabama > Saraland
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 hotels in Saraland
Price range (per night): ₹4,322 - ₹7,319
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn North Mobile / Saraland
1320 Industrial Parkway
Saraland, AL 36571
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