recently stayed at this quality inn , in phenix city where they had a number of softball tems in town and other guest . upon check in they were pretty busy and the young lady at the front desk went entirely out of way to make sure that all guess were took care of..with all the guest in the lobby... More

Breakfast was incredible as well as a relaxing dinner on the deck that afternoon! Great stay and I will be back!

I had to bring an elderly friend to Hughston Hospital for surgery; we had to stay in Phenix City the day before surgery and we chose this hotel. I was nervous because of her condition and our safety, but the staff took excellent care of us. We did not have to leave the hotel for meals due to the fine... More

We travel often and are in and out of many hotels. First impression began with the receptionist who truly went above and beyond to make sure we felt welcome and was so patient giving us directions to the best shopping in Columbus! The lobby was cozy and actually had immaculate bathrooms. The pool area has recently been renovated and was... More

service was worst ever, breakfast never on time, no one answers the phone, rates too high for quality of room which was poor, noise problems, drug and prostitution deals all thru the night, never again

I recently spent an evening at the Phenix City, AL Quality Inn while passing through town. I can honestly say that it was one of the very best hotel experiences I've ever had. That truly speaks volumes, as I've had the opportunity to stay in some of the best hotels in the world and my experience at this Quality Inn... More

People fighting, drunks falling against door in the night.. Dogs barking all night,, parties going on in bbq area all night....Front desk doesn't answer phone. U might book a room (smoking) then get the room u don't want....Do they care Nope they got their money....No place to take a family...The size of the bathroom (omg) u go in stand in... More

I recently had the pleasure of staying at the Quality Inn due to water damage in my home and I just wanted to say EVERYTHING was GREAT the staff the food The Housekeepers EVERYONE was So NICE .Myself and My husband were VERY impressed with the food ---seems like MOST hotels dont put too much concern on how the food... More

The staff was so friendly and helpful...They had customer service down! The breakfast was awesome and had something for all of us! That means alot when you are traveling with two teenage boys! We enjoyed all the front office people and Wanda who made our breakfast was so nice!!!