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Holiday Inn Express Hotel & Suites Phenix City - Columbus

2.5 of 5
1702 US 280 Bypass, Phenix City, AL 36867
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Ranked #1 of 6 hotels in Phenix City
4.5 of 5 stars 67 Reviews
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67 reviews from our community

    Trip type
Traveller rating
    52
    10
    3
    1
    1
Date Rating
Dinesh G
Atlanta, Georgia
1 review
1 of 5 stars Reviewed 12 February 2012 NEW

This was by far the worst hotel experience I've had in my life. I strongly advise thespian troupes to NEVER book rooms here for the annual Georgia Thespian Conference. Our troupe of 53 students and chaperones was in attendance for a statewide theater convention in Columbus. Being a public school, they were supposed to accept our tax discount as we've... More

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Jamie H
Fairport, New York
1 review
5 of 5 stars Reviewed 10 February 2012 NEW

Our son graduated from Ft. Benning Infantry training and we needed accommodations within proximity to the base. I selected this hotel based on customer evaluations from two websites. We were not disappointed. The entire staff treated us with impecable service. I have stayed at five star hotels and not received the type of outstanding service we experienced here. This hotel... More

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Rob M
Miami, Florida
1 review
5 of 5 stars Reviewed 2 February 2012

Everyone at this hotel went above and beyond to make sure my stay in the area went exceptionally well while I was attending my son's boot camp graduation at Fort Benning, Georgia. I want to say a special "thank you" to Yvonne at the front desk for taking care of me and my family on a consistent basis. This young... More

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William A
Riverview, Florida
1 review
2 of 5 stars Reviewed 23 January 2012

The highway is close so there is always truck noise. But when six to eight people crown into the room next door at 11:30 PM and are extremely load, slam doors and bump the walls, it's hard to sleep. This continued until 3:00AM. I called the dest at Midnight and the dest clerk "Andrew" sais he would take care of... More

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LynnDaughtry, General Manager at Holiday Inn Express Hotel & Suites Phenix City - Columbus, responded to this review
25 January 2012

I am sorry that you were disturbed by other guest. I do remember hearing about the team that arrived shortly after 11:00pm and it took them a little while to get settled. Thank you for taking the time to let us know how we can improve to meet and exceed the needs of our guest. We do hope that you... More

DeboGrand
Little Rock, Arkansas
Reviewer
3 reviews
4 helpful votes
5 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

In town with family and needed a spot because we had more family than house. Remembered this property from a previous visit and they did not disappoint. The staff is what is memorable about this property. Excellent location if you need to run over to GA. More

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LynnDaughtry, General Manager at Holiday Inn Express Hotel & Suites Phenix City - Columbus, responded to this review
25 January 2012

I am glad you enjoyed your visit with us and hope that you will stay with us again in the future. Our staff loves their jobs and it shows in how they treat our guest. We are very lucky to meet some of the best people in the world and we hope they will help spread the word about our... More

BKrunners
Knoxville, Tennessee
Contributor
15 reviews
11 helpful votes
4 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

There's not a whole lot of detail I can go into regarding this place. The hotel was very clean, the staff was overly helpful (In a good way), and the sleep quality was great. I would recommend this hotel to anyone in the area looking for a place to stay in an above average hotel. There's not a great deal... More

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LynnDaughtry, General Manager at Holiday Inn Express Hotel & Suites Phenix City - Columbus, responded to this review
25 January 2012

Thank you for taking the time to let us know how we are doing. I hope that you will stay with us again in the future. Lynn Daughtry General Manager More

zhang s
Beijing, China
1 review
1 helpful vote
5 of 5 stars Reviewed 15 December 2011
1
person found this review helpful

very good hotel.,we really enjoy it. The surroundings is good. beautiful scenery and the people there very friendly and warm-hearted. especially the lady Yronne. More

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LynnDaughtry, General Manager at Holiday Inn Express Hotel & Suites Phenix City - Columbus, responded to this review
20 December 2011

I am so glad that you enjoyed your stay with us. I agree with you, Ms. Yvonne loves her job and it shows. She is such a warm person and I am blessed to work with her every day. Thank you for your wonderful review and we look forward to seeing you again in the future. Lynn Daughtry General Manager More

HappyCouple2450
Boynton Beach, Florida
Senior Reviewer
10 reviews
4 helpful votes
4 of 5 stars Reviewed 8 December 2011
1
person found this review helpful

Stayed there on 12/4/11 and it was very good. We arrived late in the evening and were checked in quickly. Had a problem logging in with internet code after 3 calls to the front desk I gave up and went to bed. The next morning we were greet by Keeke (?) in the dining room with a cheerful "Good Morning"... More

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LynnDaughtry, General Manager at Holiday Inn Express Hotel & Suites Phenix City - Columbus, responded to this review
20 December 2011

Thank you so much for taking the time to send us a review to let us know how we are doing. Ms. Yvonne is a great asset to our staff. She has such a positive attitude and it rubs off on everyone around her. I am so sorry that you had internet trouble during your stay with us. I hope... More

bill q
new orleans
1 review
5 of 5 stars Reviewed 5 December 2011

This was very clean place. Staff was amazingly cheerful and helpful, especially Ms. Yvonne at the front desk. More

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THS56Buzz
North Georgia
1 review
4 of 5 stars Reviewed 28 November 2011

We came into Phenix City on the last day of Daylight Savings Time. A long trip still meant that we arrived after dark. Not being familiar at all with Phenix City, we had difficulty finding the Holdiay Inn Express - on major highway but both state DOT and hotel signage made hotel hard to get to it AFTER we could... More

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LynnDaughtry, General Manager at Holiday Inn Express Hotel & Suites Phenix City - Columbus, responded to this review
20 December 2011

I am so glad that you found your way to the hotel and had a relaxing stay with us. We do like to put on a nice breakfast spread and I am glad that you enjoyed the southern hospitality. We look forward to seeing you on your next trip to our area and we wish you safe travels. Lynn Daughtry... More

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Holiday Inn Express Hotel & Suites Phenix City - Columbus Also Known As

  • Holiday Inn Phenix City
  • Phenix City Holiday Inn
Address: 1702 US 280 Bypass, Phenix City, AL 36867

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Holiday Inn Express Hotel & Suites Phenix City - Columbus
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