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Holiday Inn Express Birmingham

2.5 of 5
260 Cahaba Valley Road, Pelham, AL 35124-1363
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Holiday Inn Express Birmingham
Ranked #8 of 11 hotels in Pelham
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34 reviews from our community

    Trip type
Traveller rating
    6
    8
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    6
    4
Date Rating
St. Louis, MO
Top Contributor
57 reviews 57 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 11 June 2013 NEW

The hotel itself is pretty shopworn, and we had to move rooms twice because the fold-out sofa for the kids was filthy and torn. The bathroom in the second room was dirty. The front desk clerk was very apologetic and friendly about moving us to a new room. We slept well, and breakfast was on par for what I expect... More

Was this review helpful? Yes 1
Bloomington, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 May 2013

We stayed here traveling to Florida for one night. This hotel is not to the same standard as other holiday inns. It is in need of a major overhaul. The toilet in the bathroom wobbled. The room was damp. Loud music was playing from somewhere. I have never stayed in a room with a ceiling fan before... We had a... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham, responded to this review
6 June 2013

Dear Andrea T, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The... More

Smyrna, Georgia, United States
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 9 April 2013

The rooms were clean but the hotel inside and out needs updating. The hotel staff made the experience very nice though. Offered dinner recommendations and wifi password at checkin without having to ask. I did not partake in breakfast but the buffet looked ample and well kept. I don't think I will choose this hotel next time I am in... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham, responded to this review
29 April 2013

Dear Marisa D, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us and regret our hotel did not... More

Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 25 March 2013

BEWARE - This Holiday Inn will run you credit card for smoking and missing pillows at will. $550 unauthorized charge. I am a former non-smoking fire chief and I stayed one night. I asked for the video tapes, because I only checked in with one bag and left with one bag. Conveniently, I was told the cameras were not working.... More

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Ravi P, General Manager at Holiday Inn Express Birmingham, responded to this review
3 April 2013

Thank you for taking the time to write us a review. I do aplogize for the issues you encountered during your stay at this hotel. I would like to personally follow up with the problems you had. If you could please contact us at the hotel so I can look into this matter further that would be great. Thank you... More

Senior Contributor
36 reviews 36 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 20 November 2012

My 4 year old and I stayed here while we were on our way back to Fairhope. It was close to the interstate and surrounded by restaurants. The room was spacious and the bed was comfortable. My daughter's only complaint was that it didn't have a refrigerator. I was happy that the wifi worked so she could watch a show... More

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Pensacola, Florida
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 September 2012

I should've known by the almost-vacant parking lot that this place wasn't worth anything. That, or the $65 (too good to be true) price for 2 double beds. We walked into our room and saw a cleaning rag left on the desk. GROSS. My husband swiped it off to the floor. The room was fine. Nothing to write home about,... More

Was this review helpful? Yes 2
Mississippi
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 30 August 2012

This was a nice Holiday inn express. It was clean, and the staff was very friendly. The breakfast was decent. You can't beat the location if you are going to a concert at Oak Mountain Ampitheater. It was very noisy in the halls after the concert, but that was not the hotel's fault. They did have a bit of security... More

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Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 20 August 2012

Stayed here as a last minute change of plans. Very nice Lobby and breakfast areas. Rooms look a little dated but has been modernized enough for us. One night stay was perfect. There are plenty of choices for dinner in the immediate area. The hotel has quick access to the interstate and Big Truck parking.

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 August 2012 via mobile

We recently stayed here, July 28, and were not impressed. We are Priority Club members and try to at Holiday Inns when we travel. This one does meet the standards I have come to expect. Upon arrival they were 5 individuals sitting by the front doors with a stack of about 18 empty beer cans and they remained there late... More

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Saint Joseph MO
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 August 2012 via mobile

Had to stay here last minute, staff was courteous, friendly and helpful, room was clean. Breakfast staff was great, lots of selections that we're fresh and good! We really enjoyed and would stay again!

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Additional Information about Holiday Inn Express Birmingham

Also Known As:
Holiday Inn Express Birmingham Hotel Pelham
Holiday Inn Express Birmingham Hotel
Holiday Inn Pelham
Holiday Inn Express Pelham
Pelham Holiday Inn
Address: 260 Cahaba Valley Road, Pelham, AL 35124-1363
Phone Number:
Region: United States > Alabama > Pelham
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 11 hotels in Pelham
Price range (per night): ₹5,417 - ₹10,085
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
STAY SMART at the Holiday Inn Express Pelham/Riverchase. Our goal is to meet and exceed your expectations with Southern Hospitality and clean, well-kept facilities. Start your day with a complimentary Express Start Breakfast, including our Famous Cinnamon Rolls and Smart Roast Coffee. The hotel features 81 well appointed, non smoking interior guest rooms, High Speed Wireless Internet, 1400 square feet of flexible meeting space, fitness room, coin laundry and indoor heated swimming pool. If that s not enough we also offer a complimentary workout at the deluxe Power House Gym.Here in Pelham/Riverchase we sit at the foot of beautiful Oak Mountain State Park, which has a golf course, fishing, and petting zoo. The hotel is also adjacent to the Verizon Wireless Amphitheater which features today s hottest entertainers. We are also located near the exclusive Balantree Golf Course.After a long day you can relax at one of our local restaurants which include O Charleys, Applebee s, and 2 Pesos. We are also within walking distance of many favorite fast food restaurants. ... more   less 
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Holiday Inn Express Birmingham
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