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Fairfield Inn & Suites Birmingham Pelham/I-65

2.5 of 5
230 Cahaba Valley Road, Pelham, AL 35124
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Fairfield Inn & Suites Birmingham Pelham/I-65
Ranked #1 of 11 hotels in Pelham
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45 reviews from our community

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1 review
4 of 5 stars Reviewed 14 May 2013

I checked in got in everything was good then when I needed another pillow so i walked I saw some lady standing in a corner that I could tell she was on her PHONE I just thought that was rude of her. So I just changed my mind and walked away from the desk I heard her being extremely bossy... More

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Pelham/I-65, responded to this review
16 May 2013

Thank you for your recent review of our hotel. Guest feedback help us measure our performance and identify areas of improvement. I will certainly be sharing your comments with our team and apologize that you felt the front desk was unapproachable when you wanted to request a pillow. We strive to provide excellent service and certainly expect it from our... More

Georgia, USA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 May 2013 via mobile

I Stayed here for one night. Very friendly evening desk attendant! The hotel is near a lot of restaurants and the interstate. The room was alright, but the lobby area was very well updated and clean! I would stay again if I were to return to birmingham!

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BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Pelham/I-65, responded to this review
12 May 2013

We appreciate your recent review of our hotel. Excellence in product and service is something we strive for every day and we are always glad to learn that we achieved this goal. Thank you again for your comments. I will share them with our team and we look forward to your next stay with us! More

Michigan
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 31 March 2013

Fairfield Inn in Pelham was a great stop on a trip from north to south. Clean, spacious rooms and polite, professional staff made this a repeat stop on any future adventures. Located near several dining choices made this a real find.

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Hamptonhoover, Director of Sales at Fairfield Inn & Suites Birmingham Pelham/I-65, responded to this review
2 April 2013

Thank you for your recent review of our hotel. We strive to achieve excellence in product and service for all our guest and feel especially encouraged when we read comments such as yours. I will be sure to share them with the team and we do look forward to serving you again in the future. More

Marion, Illinois
Top Contributor
96 reviews 96 reviews
13 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 9 March 2013

We stayed at the Fairfield almost a year ago, and returned to spend the night again on the way to Florida. We requested the top floor, corner room since we remembered this was the time of year many sports teams were present. It was a great room. We only heard the highway traffic, which was expected and not bothersome at... More

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Hamptonhoover, Director of Sales at Fairfield Inn & Suites Birmingham Pelham/I-65, responded to this review
11 March 2013

Thank you for your recent review of our hotel. Consistency is something we strive to provide to our guest and it is always hepful to receive comments from returning guest. I am glad that you found our hotel team and product to be consistent with your previous experience at our hotel. We appreciate your return visit and hope to see... More

Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 February 2013

Very clean, quite hotel. Once we got into the room, the front desk called to make sure that we were satisfied. Had some items that we needed and the front desk was more than helpful. Would stay there again!

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Hamptonhoover, Director of Sales at Fairfield Inn & Suites Birmingham Pelham/I-65, responded to this review
26 February 2013

Thank you very much for your recent review of our hotel. We work very hard to provide excellent service and product and are glad to hear feedback such as yours. I will share your comments with our team and we look forward to your next visit at our hotel. More

Ripon, California
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 25 February 2013 via mobile

My husband and I spent one night here on our way down to Gulf Shores. Everything was excellent. This place seems brand new, is wonderfully decorated, and sparkly clean everywhere. The breakfast was great with a nice variety of hot and cold items. The bed was very comfortable and the room was large. Enjoyed the indoor pool and spa also.

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Hamptonhoover, Director of Sales at Fairfield Inn & Suites Birmingham Pelham/I-65, responded to this review
26 February 2013

Thank you very much for your recent review of our hotel. We are glad that you found our product and services to meet or even exceed ecpectations. We work very hard as a team to achieve these goals. Thank you for staying with us and we look forward to your next stay with us. More

Waukesha, Wisconsin
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 8 February 2013

We stayed in a one bedroom suite and found it to be huge. The bedroom was large enough to easily move around. The main area of the room was huge. It contained a couch and two chairs, a couple of tables and the TV. There was room for another set of all the other furniture - quirky but very nice.... More

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Hamptonhoover, Director of Sales at Fairfield Inn & Suites Birmingham Pelham/I-65, responded to this review
10 February 2013

Thank you very much for your recent review of our hotel We strive every day to provide excellend product and service to our guest and are truly satisfied only when we achieve this goal with every guest. Guest comments help us measure our performance and we appreciate your comments. We look forward to your next stay with us. Thank you... More

Germantown, Tennessee
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 30 January 2013

I think that Marriott missed inspecting this one. The total room including bathroom was so dark that one would need a flashlight to do work, read or shave. I would bet that all bulbs in every lamp was not more then 60 watts. This was the first time I stayed at a Fairfield and will be my last. No comparison... More

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Hamptonhoover, General Manager at Fairfield Inn & Suites Birmingham Pelham/I-65, responded to this review
21 February 2013

Thank you for your business and for taking the time to evaluate your recent stay with us. I first want to apologize that you found your room to be darker than preferred. There are multiple lighting sources within each room including lamps, overhead fixtures, sconces and so forth. We also have a daily quality assurance and preventative maintenance program in... More

Huntsville
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 28 January 2013

Fast, Easy Check-in around 4:30 pm. Staff was very friendly. Stayed in a double bed room on 4th floor. It was very quite Bed was comfortable. Room was quite large and had plenty of space, bathroom was also a large size. Only issue in shower was there was no place to hang towels for easy reach from shower. Complimentary breakfast... More

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See 3 more reviews by MortgageGirl42 for Pelham
Hamptonhoover, Director of Sales at Fairfield Inn & Suites Birmingham Pelham/I-65, responded to this review
30 January 2013

Thank you very much for your recent review of our hotel. Guest comments help us measure our performance and areas for improvement. We strive to consistenty provide excellence in product and service and are only satisfied when all our guest share the experience at our hotel. Thank you for your comments, I will take the towel rack comments to our... More

Kalamazoo, Michigan
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 28 January 2013

Fairfield Inn & Suites Birmingham Pelham/I-65 was a wonderful place. Checkin was great, rooms clean, beds comfy, shower outstanding, bathroom was very spacious, breakfast was awesome, breakfast clerk was very helpful and nice to talk with. Lobby/Breakfast area was huge. I would recommend to anyone and will be sure to visit again if needed. Great job staff!

Was this review helpful? Yes
Hamptonhoover, Director of Sales at Fairfield Inn & Suites Birmingham Pelham/I-65, responded to this review
30 January 2013

Thank you very much for your recent review of our hotel. We take great pride in providing excellent service and product to our guest consistently and always appreicate feedback that let's us know we are on the right track to achieving this goal. Thank you for your comments, I will be sure to share them with our team. we look... More

 
 
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Additional Information about Fairfield Inn & Suites Birmingham Pelham/I-65

Also Known As:
Fairfield Inn & Suites Birmingham Pelham/i-65 Hotel
Fairfield Inn And Suites Birmingham Pelham/i-65
Fairfield Inn & Suites Birmingham Pelham/i-65 Hotel Pelham
Address: 230 Cahaba Valley Road, Pelham, AL 35124
Phone Number:
Region: United States > Alabama > Pelham
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Pelham
#3 Family Hotels in Pelham
Price range (per night): ₹ 5,173 - 6,494
Hotel Class:2.5 star (2.5*)
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