This is my first time ever writing a negative review however I feel the need to warn people of the unethical practices of this hotel. I was charged 2 nights that I did not stay nor was I obligated to stay and the hotel has told me on 10+ different times that the credit has been made when in fact... More

ok so this place aint perfect but over all very great, friendly people. they will go out of there way to make you feel welcome.

Ok so we decide to stay in the Quality Inn in Opelika because it is halfway between where my oldest daughter live and myself. Well let me just say Christa, Mikia, Robbie and Marci were the most amazing people ever. They made the trip a little more worth while. There is a lot lacking in this facility. The phone does... More

Great place to stay. They are in the middle of up grading rooms and are really trying hard to make your stay a pleasure. Christa was agreat pleasure to wok with in getting rooms . Glover Brasfield

I have officially written off the idea of ever staying at another Quality Inn. The hotel was filthy, run down and trashy. The bathroom was covered with mildew and dirty. The desk clerk was friendly and helpful, but could not even make change for us to use the laundry.

When we entered our room we were totally disgusted by what we smelled and saw. Floors were dirty and damp; we did not walk barefoot at all. The bed skirts looked as if they had never been washed and had so many stains on them and also looked as if vomit was spewed on it. There were pubic hairs and... More

Neither of our two beds had top sheets - who would want to sleep with the hotel blanket touching them?? Needless to say, we slept on the bed sans blankets. The toilet paper roll was nearly empty and there was no spare roll. No bath mat to step out of the shower on. The carpet felt crunchy with dirt and... More

Great value for our trip. The rooms were pretty clean and very well appointed. We had everything we needed including a fridge and hair dryer! The hotel is located right next to a McDonald's which made feeding the children a snap! There are plenty of other choices at this location with everything from barbecue to oriental fare nearby and a... More

On a cross country trip we lodged here one night. Room was OK but ... We were greeted by a sign that said "Under New Management". These folks need some lessons regarding customer service. 1) Front desk continued to engage in a conversation on the phone regarding a motel business issue while we stood there waiting, and waiting, and waiting.... More