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SpringHill Suites by Marriott Montgomery

1201 Towneplace Drive, Montgomery, AL 36106
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SpringHill Suites by Marriott Montgomery
Ranked #39 of 74 hotels in Montgomery
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42 reviews from our community

    Trip type
Traveller rating
    12
    12
    6
    5
    7
Date Rating
Coppell, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 May 2013 NEW

This was like most Springhill Suites hotels around the country - equipped with a small kitchen area and includes a continental breakfast. What stood out to me most was the staff at this location. First, my co-worker and I checked in at 7AM after experiencing some travel difficulties. They waived our room fee for that night which was much appreciated.... More

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NOVA
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 27 April 2013

The staff is friendly enough, but the entire hotel just needs a good top to bottom cleaning. My room had a stale smell...not the typical fresh smell I've come to expect from Marriott hotels, The bathtub had a large ring of rust around the drain...and considerable mildew was in the grout. The carpet in front of the bathroom vanity and... More

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1 review
4 of 5 stars Reviewed 14 March 2013 via mobile

Clean hotel and front desk was very friendly. The breakfast was just enough for me but my husband prefers a warm breakfast with grits, etc. {Not instant grits}. Otherwise, great hotel and value. The ONLY reason I won't not stay again is because other hotels in the area {like drury inn} are around the same rate and quality and have... More

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Atlanta
Senior Contributor
49 reviews 49 reviews
38 hotel reviews
Reviews in 41 cities Reviews in 41 cities
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 18 February 2013

This is my first bad experience with a SpringHill Suites. Most of my issues reflect bad management. The rooms are dated with marked up walls and toilets that don’t work right. The after hours key entries don't work and you have to apparently wake someone up to get back in the building after 11:00. The staff is lackluster and not... More

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Edmond, OK
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 13 December 2012

I had a generally good experience here. The staff is amazing. Everyone I encountered was so helpful, cheery, and courteous. That alone made up for some of the aspects of my stay that weren't so stellar. But more on that later. The king bed and fresh linens provided very restful sleep. The iHome radio with iPod dock was especially enjoyable... More

Was this review helpful? Yes 2
Atlanta
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 December 2012

Stayed due to a visit at Alabama State. A few turns off I-85 but easily found. Other hotels near but this one is at the end of the road. Restaurants around the corner but not within walking distance. Parked close to the entrance due to previous reviews.The front desk staff was very friendly. The room was decent. There was plastic... More

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Cincinnati
2 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 25 November 2012

My best friend and I were taking her daughter on a college tour of Alabama State University. We arrived Tuesday, Nov 20th and checked out Friday, Nov 23rd. When we arrived I was told I only had 1 room with 2 dbl beds. However, my Marriott app showed 2 rooms w/2 dbl beds. The guest service manager Brittany and another... More

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Palmetto, Florida
Top Contributor
69 reviews 69 reviews
13 hotel reviews
Reviews in 35 cities Reviews in 35 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 10 November 2012

This is a great place to stay. The help is fantastic and treat you more like a guest in your home than in a hotel. It was comfortable, conveniently located, and fairly priced. It was the first time i have stayed at this brand of the Marriott family and I was impressed at the value for what you receive.

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See 2 more reviews by Phil G for Montgomery
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 October 2012 via mobile

We checked in to a neatly empty hotel and were immediately given a handicapped room, no we are not handicapped. When I asked for non-handicapped room I was told the hotel was completely sold out, even though the parking lot was still empty at 7pm. We went to the room and it smelled horribly or mildew. The beds were damp... More

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Shon M, General Manager at SpringHill Suites by Marriott Montgomery, responded to this review
7 November 2012

Dear Toromom, Thank you very much for the feedback regarding your stay at the property. I do apologize for the inconvienence of the room type and have addressed the concern immediately as well as have reviewed with the associates the importance of accomodating the preferred room type as requested. As for our preventative maintenance program, I have reviewed with the... More

Atlanta
Top Contributor
68 reviews 68 reviews
34 hotel reviews
Reviews in 41 cities Reviews in 41 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 12 July 2012

Check In: Staff was friendly. BUT: I asked for schedule for the local minor league baseball team (Montgomery Biscuits!). Said they'd look it up and call my room. Never got a call. Did not receive recognition as a frequent Marriott member. Room: Was clean & spacious. Had microwave & mini fridge. Ihome clock radio with iphone craddle. BUT: tub faucet... More

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Additional Information about SpringHill Suites by Marriott Montgomery

Also Known As:
Springhill Suites By Marriott Montgomery Hotel Montgomery
Springhill Suites By Marriott Montgomery Hotel
Address: 1201 Towneplace Drive, Montgomery, AL 36106
Phone Number:
Region: United States > Alabama > Montgomery
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 74 hotels in Montgomery
Price range (per night): INR4,415 - 5,850
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, you'll love our Montgomery SpringHill Suites hotel. Our all-suite Montgomery, AL hotel is just off I-85, minutes from downtown, and convenient to Maxwell AFB and the Lagoon Park Tennis Center. We're near Hyundai, Viscofan, Dongwon, and Alabama state offices, as well as the Alabama Shakespeare Festival, Montgomery Motorsports Park, and Harriott II Riverboat. Robert Trent Jones Golf Trail at Capitol Hill is a short drive away. ... more   less 
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