The staff is friendly enough, but the entire hotel just needs a good top to bottom cleaning. My room had a stale smell...not the typical fresh smell I've come to expect from Marriott hotels, The bathtub had a large ring of rust around the drain...and considerable mildew was in the grout. The carpet in front of the bathroom vanity and... More

Clean hotel and front desk was very friendly. The breakfast was just enough for me but my husband prefers a warm breakfast with grits, etc. {Not instant grits}. Otherwise, great hotel and value. The ONLY reason I won't not stay again is because other hotels in the area {like drury inn} are around the same rate and quality and have... More

This is my first bad experience with a SpringHill Suites. Most of my issues reflect bad management. The rooms are dated with marked up walls and toilets that don’t work right. The after hours key entries don't work and you have to apparently wake someone up to get back in the building after 11:00. The staff is lackluster and not... More

I had a generally good experience here. The staff is amazing. Everyone I encountered was so helpful, cheery, and courteous. That alone made up for some of the aspects of my stay that weren't so stellar. But more on that later. The king bed and fresh linens provided very restful sleep. The iHome radio with iPod dock was especially enjoyable... More

Stayed due to a visit at Alabama State. A few turns off I-85 but easily found. Other hotels near but this one is at the end of the road. Restaurants around the corner but not within walking distance. Parked close to the entrance due to previous reviews.The front desk staff was very friendly. The room was decent. There was plastic... More

My best friend and I were taking her daughter on a college tour of Alabama State University. We arrived Tuesday, Nov 20th and checked out Friday, Nov 23rd. When we arrived I was told I only had 1 room with 2 dbl beds. However, my Marriott app showed 2 rooms w/2 dbl beds. The guest service manager Brittany and another... More

This is a great place to stay. The help is fantastic and treat you more like a guest in your home than in a hotel. It was comfortable, conveniently located, and fairly priced. It was the first time i have stayed at this brand of the Marriott family and I was impressed at the value for what you receive.

We checked in to a neatly empty hotel and were immediately given a handicapped room, no we are not handicapped. When I asked for non-handicapped room I was told the hotel was completely sold out, even though the parking lot was still empty at 7pm. We went to the room and it smelled horribly or mildew. The beds were damp... More

Check In: Staff was friendly. BUT: I asked for schedule for the local minor league baseball team (Montgomery Biscuits!). Said they'd look it up and call my room. Never got a call. Did not receive recognition as a frequent Marriott member. Room: Was clean & spacious. Had microwave & mini fridge. Ihome clock radio with iphone craddle. BUT: tub faucet... More