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Holiday Inn Mobile West I-10

3.0 of 5
5465 Highway 90, Mobile, AL 36619
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Holiday Inn Mobile West I-10
Ranked #24 of 64 hotels in Mobile
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99 reviews from our community

    Trip type
Traveller rating
    38
    13
    18
    17
    13
Date Rating
Oklahoma City, Oklahoma
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 May 2013 NEW

Made a reservation here thinking the picture and the reputation of Holiday Inn's would be ok. Stayed here because of location and we planned a trip to Battleship park the next morning. Price was pretty good. The young reception that greeted us on 5-21-2013 was awesome. Very friendly and helpful about dinner recommendations. As far as the room. Room was... More

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See 2 more reviews by Tammy D for Mobile
New Boston
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 20 May 2013 NEW

A large group of us stayed here four nights for a reunion. The lobby and public areas were nice but all of us had some of these problems with our rooms...some tubs didn't drain, wall thermostats didn't work, air conditioners made loud thumping noise, hair dryers didn't work, some TVs didn't get all the stations, Wi-Fi wouldn't connect, carpets were... More

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See 2 more reviews by Redlyn522 for Mobile
HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
22 May 2013

Thank you for taking time to submit a review of our hotel. Our hotel rooms have under gone a complete renovation end of 2012 and the first quarter of 2013. This included some of the very things that you have a complaint about. A hotel is just like an oversize house things do break, tubs do clog and hair dryers... More

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Corpus Christi, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 May 2013

I agree with the previous reviews. When you walk into the hotel renovation is noticeable, but when you walk in your room - not. Accordingly, furniture old. And room a little smelly. But +. We had washing machine and dryer on our floor. And I used it. This hotel has some strange persons, but they didn't disturbed us. I was... More

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HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
16 May 2013

We appreciate your recent review of our hotel. We are nearing the end of our renovations and things that you pointed out are scheduled to be replaced in the very, very near future. We travling to Mobile in the furtrue we ask that you stop in for a visit so you may enjoy our updated hotel. More

Asheville, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 23 April 2013

We stayed at this hotel 2 yrs ago for a family reunion and it needed updated then this year we looked at the hotel again and they claimed it had been updated NOT our bathroom was nasty, the coffee table had not been cleaned in forever, the floors had trash on them under the desk etc etc! Worst stay ever... More

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HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
24 April 2013

Thank you for your review of our hotel. We are sorry to hear that we did not live up to your expectations. We contiune to improve our hotel everyday. We ask that you give us another try when traveling through Mobile. More

Beaumont, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 15 April 2013

I am amazed that Holiday Inn allows their name on this hotel. The lobby area and entrance is nice which is deceiving. The hallways have new carpet which leads you to believe the rooms have been updated as well. Our room was a decent size but that is where the positives end. The furniture was old and scarred. The loveseat... More

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HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
17 April 2013

Thank you for your recent review of our hotel. We strive to provide a great experience and value to all of our guest. We are truly sorry to hear that we did not live up to your expectations. I have shared your concerns witht all of the department heads and ownership. We ask that when traveling through the Mobile area... More

Bridge City, Texas
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 April 2013

I stayed for the week, Monday thru Friday on business. The hotel facilities were nice & adequate. Front desk was very welcoming & accommodating on requests . The bed was comfortable, but pillows in the room were very small, tiny, couch size. I was solo so it was OK for me, but if I had my wife we would have... More

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See 7 more reviews by jmask58 for Mobile
HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
5 April 2013

EXTRA, EXTRA! New pillows have been ordered and should be at the hotel within the next 30 days! Just like at home some items have a limited life span and need replacing. Pillows are one of those items that require replacement every 24 to 36 months. We are glad to hear that the rest of your stay was enjoyable. We... More

Portland
Top Contributor
123 reviews 123 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 3 April 2013

After returning to the front desk because the door between our room and another (with people sleeping in the bed) was open, we were told to close the door. So when we did that, the people next door wanted us to open the door so they could return a blanket they had used from our room. Needless to say we... More

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See 4 more reviews by SDFlipFlops for Mobile
HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
5 April 2013

We strive to provide a clean and comfortable stay for our guest while providing a great value. It is disapointing to know that we failed. When traveling to Mobile in the future please stop in for a visit and give us another try as your recent stay is not indicative of our hotel. More

Fort Worth, Texas, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 April 2013

I have nothing but wonderful things to say about this Holiday Inn, they have welcomed me like I am a frequently known customer. I discovered this Inn as I needed a pet friendly facility on days drive between Fort Worth and Florida, and I had Priority Club points that qualified me on both of my stays (to and from) for... More

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HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
5 April 2013

We try to make all of our guests feel at home and treat them like family. I am glad to hear that we lived up to our own expectations! It is nice to hear that you have enjoyed your visit with us. When your plans include Mobile in the future we hope that you will stop in a say hi. More

Doylestown, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 31 March 2013

I have already stayed at the Holiday Inn twice this year and every time is PERFECT. From the front desk service to the accomadations I never have a concern. Front Office Manager Gerald Sanders and employe Jamie Byas never fail to deliver. Last time I was there in mid March they were in the process of laying new carpet and... More

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See 4 more reviews by Jeffreysean for Mobile
HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
3 April 2013

We are always glad to hear from our guests. But we really like to hear from them about a great experience at our hotel. It is great to know that you have had many. Thank you for taking the time to share this with readers that maybe considering staying with us. We hope to see you again soon! More

Baton Rouge, Louisiana, United States
1 review
5 of 5 stars Reviewed 27 March 2013

I have to say first and foremost that the staff at this establishment are of excellent character and offered great assistance during my stay. The hotel itself is very clean and appealing right when you walk in the door. I felt extremely safe and cared for as being a single traveller on a trip to visit my family. I also... More

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HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
28 March 2013

Sorry to hear that you had car troubles and that is how you ended up at the Holdiay Inn Mobile West I-10, but we sure are glad that you found us! Gerald does a great job and I will be sure to share your comments with him and the entire hotel staff. We will have a room ready for you... More

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Additional Information about Holiday Inn Mobile West I-10

Also Known As:
Holiday Inn Mobile West i-10 Hotel Mobile
Holiday Inn Mobile West i-10 Hotel
Holiday Inn Mobile
Mobile Holiday Inn
Address: 5465 Highway 90, Mobile, AL 36619
Phone Number:
Region: United States > Alabama > Mobile
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotels in Mobile
Price range (per night): INR5,414 - 6,865
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Holiday Inn Hotel Mobile West I-10 invites you to experience the warmth and charm of Mobile Alabama. This Southern getaway is one of the most convenient hotels in Alabama located just minutes from I-10, at the Bellengrath Garden exit, 15B.The Holiday Inn Mobile West I-10 offers a full service restaurant and bar, 3400 sq ft of flexible meeting space, cardio fitness center, outdoor pool, business center, and free high speed wireless internet in all rooms as well as meeting space.Our 159 guest rooms are professionally decorated to meet the needs of corporate, group and leisure travelers. Each room features a microwave, refrigerator, an executive work desk with ergonomic chair, iron and ironing board, coffee maker with complimentary coffee, hair dryer and 27 inch TV s with expanded cable.For your evening dining or entertainment, join us at 5th Avenue Restarunat and Lounge offering a great new menu, including daily specials. Catch up on the days sports on one of our 12 TV's, including 2 52 big screen TV's.If you re in town for business, enjoy the close proximity to downtown Mobile, the Theodore Industrial Canal, all major shipyards, Brookley Aeroplex, and the Alabama State Docks. If you are in town for fun, you can t get any closer to the middle of everything that is Mobile; FT. Conde Welcome Center, The Mobile Civic Center, the USS Alabama, and Bellingrath Gardens. ... more   less 
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