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Courtyard Mobile

3.0 of 5
1000 West I-65 Service Road South, Mobile, AL 36609
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Ranked #22 of 64 hotels in Mobile
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    9
    4
    8
    0
    2
Date Rating
Frequent_Traveler111
North Caroline
Contributor
15 reviews
6 helpful votes
3 of 5 stars Reviewed 6 November 2011

Its been a while since we stayed on a Courtyard but this place did not live up to what we normally expect at a Marriott property. Generally its old and a bit dingy. The location is quiet inconvenient as its on a service road do its annoying to come and go from it. The rooms are old and the carpets... More

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oursideofthestory, Manager at Courtyard Mobile, responded to this review
14 December 2011

Thank you for taking the time to share your comments with us. We appreciate feedback that will allow us to make improvements that will make our hotel an even better place to stay than ever before. I am so proud to announce the renovation of our lobby, restaurant and business center. "The Bistro" is going to be a fun place... More

Sherri C
Warner Robins, Georgia
1 review
3 of 5 stars Reviewed 10 October 2011

The room was nice, beds confortable. Check-in daytime staff were very friendly & helpful, our door keys did not work that evening & when I went to the counter to ge help the evening staff were very snippy & acted like it was chore to help you. We were asked was it our fault that the key did not work.... More

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oursideofthestory, Manager at Courtyard Mobile, responded to this review
14 December 2011

Thank you for taking the time to share your comments with us. We appreciate feedback that will allow us to make improvements that will make our hotel an even better place to stay than ever before. We display a sign at the front desk that explains the 25% deposit that is debited from your debit card at check in. Obviously,... More

tat1
Navarre, Florida
2 reviews
5 of 5 stars Reviewed 29 September 2011

had a great week here during the lpga golf tournament, nice clean room good ac and tv,nice breakfast in the morning too. More

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Henry M
Pensacola Beach, Florida
1 review
5 of 5 stars Reviewed 28 September 2011

After numerous stays the staff, rooms and facilities are excellent as always. Quiet location even though adjacent to interstate 65. Front desk helpful and courteous. Will continue to stay when travel takes us to this area and would highly recommend. More

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Claude T
North Palm Beach
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 25 September 2011

Another business trip coming to an end and my 6 day stay at the Mobile Courtyard was a pleasure. From the time I checked end the staff was attentive and professional. The facility is well built and quiet. Being well built and quiet is top on my list when staying at a hotel, a noisy facility means I never stay... More

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LaDonna d
washington,ok
1 review
1 helpful vote
3 of 5 stars Reviewed 1 September 2011
1
person found this review helpful

I did not enjoy staying at this motel. When I arrived it was @10:00 p.m. There was lots of people milling around the parking lot being very loud. As I was checking in a woman came to the desk and rudely interupted while I was checking in and said she was left a room key (she was dressed as a... More

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oursideofthestory, Manager at Courtyard Mobile, responded to this review
14 December 2011

Thank you for taking the time to share your comments with us. We appreciate feedback that will allow us to make improvements that will make our hotel an even better place to stay than ever before. I am so proud to announce the renovation of our lobby, restaurant and business center. "The Bistro" is going to be a fun place... More

msmont
Birmingham, AL
Senior Contributor
26 reviews
18 helpful votes
3 of 5 stars Reviewed 25 July 2011

Rates at this hotel seemed a little over 100 dollars. Has a good location being right next to the mall, however the traffic patterns in the general area are very complicated. The hotel seemed to have been refurbished somewhat recently. The breakfast was 10 dollars, there is a waffle house down the street though that you can probably eat at... More

Was this review helpful? Yes
oursideofthestory, Manager at Courtyard Mobile, responded to this review
14 December 2011

Thank you for taking the time to share your comments with us. We appreciate feedback that will allow us to make improvements that will make our hotel an even better place to stay than ever before. I am so proud to announce the renovation of our lobby, restaurant and business center. "The Bistro" is going to be a fun place... More

scrutineer44
Montreal suburbia
Senior Contributor
34 reviews
16 helpful votes
3 of 5 stars Reviewed 25 January 2011

Located on the service road of I65 amongst an area of maybe 10 or so comparable hotels. Standard rooms: nothing fancy, nothing bad either. There is one restaurant inside, open for breakfast only, no bar. Inside pool and small gym. Free parking and unlimited Internet access both wired and wifi. The breakfast is barely passing grade. Would I come back?... More

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QualityMattersNow
Birmingham
1 review
5 of 5 stars Reviewed 8 December 2010

My business trip to Mobile, AL was absolutely amazing due to the "Awesome Staff" at the Courtyard Marriott! Debra, Allison and Alecia are exceptional employees focused on customer service! They were attentive and extremely supportive in all aspects. Every time I left or returned from my business meetings, they greeted me with smiles and pleasing conversation. I look forward to... More

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gonzalezlu
alpharetta
1 review
4 of 5 stars Reviewed 18 June 2010

after making a reservation at another hotel that turned out to be a traveler's worse nightmare, my dad and I kept driving and we stumbled upon the Marriott. The woman at the front desk was one of the friendliest people I've ever met in my entire life, and the service was exceptional. The next morning we woke up to a... More

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Courtyard Mobile Also Known As

  • Mobile Marriott
  • Mobile Courtyard
Address: 1000 West I-65 Service Road South, Mobile, AL 36609

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