Good: -WOW, the sea view in the room is BREATHTAKING!!! -One of the better hotels in the area. -Excellent spread for breakfast. -When booked months in advance, you are able to get a low room rate, but when booked last minute, the high room rate makes this room not worth it. Bad: -High occupancy...difficult to request for a late check... More

From the entrance, I was greeted most pleasantly. The staff at reception made a point to address me by name. I arrived around 1230hrs. I was told to wait at the Executive Lounge till my room would be ready and she apologised for the wait. Within minutes, I was shown my room. Breakfast was an interesting experience. The hotel was... More

This is my first time staying in Holiday Inn, but it will definitely be my first and all subsequent choice of preferred hotel unless booking is full. First and foremost : very good customer service from all staff encountered, especially from Nipesh, who always responded very appropriately with " My Pleasure , Madam " after i have thanked him for... More

What I like: felt welcomed and great service with a smile attitude from most staff Food was decent... Relaxing place to chill, read and write Live music was great What I hope can be improved: didn't like the smell of room when I first stepped in Massage services and foot massage were not that great...average

We have been staying at this hotel at least once or twice a year for the last few years. We usually take 2 rooms as we travel as a family comprising both adults and children. So far, I must say that the hotel does invest in maintenance. We noticed that since opening, the hotel had changed the LCD TVs as... More

Nice view of the malacca strait, very friendly and chatty staffs and easy to use shower system. It's nice that they also have shuttle bus service for free. Everything else is also pleasant except for the buffet breakfast and slightly inconsistent wifi speed.

Greeted nicely... Checked in prompt.. Although i stayed for 1 night.. I can say it was the best night i had in Malacca... Just love everything about the hotel... The ONLY thing i think they need is a new chef coz the breakfast sux... Either the chef don't feel like cooking or someone gave him the title chef too early...... More

For the price that we paid - RM448.60 - we expected much more. Pro - The infinity swimming pool was good. The basement car park was secure. The shower had consistent hot water temperature. Cons - The breakfast was chaotic and food below par. The hotel allowed a large bus to station itself momentarily while waiting for passengers just before... More

Though i am a Priority Platinum member, I have also tried many other luxury hotels in Melaka because Holiday Inn was fully booked. I should say none of my experiences is better than Holiday Inn. Highly recommended for business and holiday.