Let me first start by saying so you don't assume I am an employee or someone who has a vested interest in leaving a good review, I was staying at this hotel because we were on a recruiting trip for my son to Birmingham Southern College. We stayed here after booking on hotwire.com. and quite frankly after I booked and...
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Not really a whole lot to review here. It's an average HIE with nothing really bad but not really outstanding either. The rooms were fairly well maintained, but the cleaning was a bit spotty. The staff was friendly enough; you couldn't complain about them. The location is convenient if you have business on the east side of town. It was...
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The title says it all. The hotel was located close to the interstate we were travelling but the facilities were in dire need of rennovation, which was under way. The staff was spectacular and the free breakfast hit the spot and was beyond a simple continential breakfast. Once the rennovation is complete, this will be a great place to stay...
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This place is unbelievably bad and I don't know how they keep their franchise with Holiday Inn. Our troubles began right at check-in. We were given keycards that didn't open the door to the room, so we had to take our luggage cart back down to the front desk to get operating cards. By the way, only one elevator was...
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I had to make last minute reservations for a hotel due to a death in the family. This Holiday Inn Express was close to my destination. I was not expecting much more than a roof over my head for my one night stay, but this hotel provided so much more than that. The front desk staff was incredible - from...
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Thank you for taking the time to comment on our hotel. We appreciate you Our Guest and strive to make this hotel the best one in the city especially for you. We are currently undergoing renovation, but are excited of the potential end result. Again thank you for your time and we hope to see you in our hotel again
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I walked in and got a room late in the afternoon. The front desk people were very nice and helpful. After being in my room and being so exhausted from traveling 3 thousand miles I needed to rest. So I flipped on the tv and laid down to rest. I awoke to a woman claiming to be there because she...
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We used this hotel to visit EWTN and the Shrine in Hanceville. The hotel itself is older and we were promised a refrigerator and microwave in EVERY room. Neither of our rooms had either. Housekeeping did make up the rooms, but did not restock towels, coffee, shampoo/soap or paper supplies. Pool (VERY small!!) in front of hotel as part of...
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This is by far the worst Holiday Inn Express I have stayed in. The front desk clerk was very unprofessional. This location advertises hot coffee 24 hrs. The coffee was made that morning and we arrived at 5:30pm. Desk clerk was unaware if they even had coffee prepared, needless to say the coffee was not hot. We get to the...
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Thank you for taking the time to share your experience at our hotel. My name is Dave Mastroni and I am the new General Manager here at the property. We obviously could have done much better with your stay and will always look to improve the service when we fail to exceed guest expectations. I have addressed the issues with...
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We were on our last leg of our trip and happened to stumble upon this hotel while trying to find another one. I am glad we did! It had to queen beds, the room was clean, the pool was nice, the breakfast was superb, and the staff were super nice. I would definately make a point of staying here again...
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We arrived in the evening after making a reservation over the phone earlier the same day. My family and I were greeted warmly by the front desk staff. After checking in, we entered our room only to find the air on full blast, likely done in order to cover up the overpowering smell of air freshener masking a pungent cigarette...
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83 Reviews
24 Reviews
