The property common areas and rooms have been updated but the hallways show some age; that being said I was very impressed with the cleaniness of this hotel. The front desk was very friendly and the breakfast hostess was amazingly efficient - no wait for any items during a full house. On property fitness center was small but the hotel...
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Dear JRC_9,
Thank you for your kind comments regarding our hotel. We appreciate your praise of our staff and facility. I will share your review with all the staff and make sure to recognize our breakfast hostess in particular. We will be certain to also address your observation concerning the hallways as we are always looking for ways we can...
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HaVe stayed a few nights with my Red Hat Society friends. Everything went so nice. The room was comfortable and so very clean and up todate.
Dear lucylocket9,
We are so pleased to hear about your stay at our hotel with your Red Hat Society friends. We appreciate you sharing your comments and are glad you enjoyed your stay. We hope to have the pleasure of serving you again should you return to Huntsville..
Sincerely,
Charles Guice
General Manager
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We only stayed here one night but it was a pleasant stay. It is an older hotel but it was clean and the bed was comfortable. Sholanda, (I hope I spelled her name correctly) was really professional and ready to assist us. We had a mix-up on our reservation...totally on our part, I should say and she said it was...
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Thank you for your review of our hotel. We appreciate your praise of Shalonda and I am glad she was able to make your stay a pleasant experience. We will be sure to recognize her for efforts and the breakfast staff as well.
We thank you for choosing Holiday Inn Express for your accommodations and we look forward to serving...
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I thiink the best part about this property is the breakfast bar. It's open four hours in the morning until 10am for late sleepers, and they have a wonderful variety of foods to choose from. It's a wonderful complimentary breakfast bar. I have never had such a good experience with food at a hotel. The room was also nice and...
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Thank you for taking time to fill out the review concerning your stay at our hotel. We appreciate your kind comments regarding our hotel and staff. We especially appreciate your glowing remarks concerning our breakfast bar. I will be sure to share your comments with all the staff and will congratulate the breakfast bar staff on a job well done....
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I really tried to give this hotel a chance. It was more like a motel Bc the buildings are separate from the lobby and you have to haul your luggage upstairs-they didn't tell me this at the front desk. On the first night the guest services attendant was very rude after i inquired about a new remote. He offered me...
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Thank you for taking time to let us know about your stay with us in Huntsville, AL. We appreciate you choosing Holiday Inn Express for your accommodations.
I am sorry that the service and accommodations you received were not up to the standards we strive to provide. I apologize for the problems you encountered and for the inconvenience you were...
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Our stay at this place was perfect. We stayed there overnight. At our check in, lady at the front desk gave us two goody bags instead of one since she saw that I was travelling with 2 kids. That's a nice touch and made kids happy. Room was very nice and clean. Breakfast bar was one of the best I...
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Room was very clean. My suite had 2 bathrooms! Stopped her on our way to florida and was questioned about my drive to the hotel, if it was enjoyable and uneventful. Very genuine attitudes from front desk. Managers reception was free! The host, Linda, was wonderful and friendly as well. Will definitely return! The pool was clean and relaxing and...
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Nothing fancy. Room was very clean and front desk staff was very helpful. Allowed early check-in. I only stayed one night but and was happy with the stay.
My husband's work had a family retreat here for a weekend. (I have no idea how much the rooms run- his company paid a group rate for them) Hotel was very clean but had the stuck in the 80's look to it throughout. It is very close to a lot of area attractions.
Beds were quite comfortable, room was clean...
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I stay at this motel several times a year, and have always found it to be very accomadating to our needs. It may be an old building, but it has been kept very nice and clean. Whatever our needs have been, the staff at the front desk has always handled them in a very professional and pleasant manner. The only...
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