I specifically asked, when I checked in, for a room that was near the elevator. I was given a room as close to the elevator as you could possibly get. I was late for an appointment, so didn't change it, but slept terribly. So the next night, I went to bed early, and the person who had put me in... More

This place gets great reviews so I stayed there. But my stay was marred by a false fire alarm at 4AM. The staff took almost an hour to resolve it. And, no one ever explained anything. Indeed, when the alarm started, no one would answer the phone. Throughout the stay the internet didn't work anywhere in the hotel. All the... More

I must tell you we have never had a better experience before. From the time I called weeks before our visit to the area and spoke with Alyssa on the phone and she took the time to answer my questions and was so polite. When we checked in she was there and was just as awesome in person. Everyone we... More

We took three of our grandchildren to the Star Wars Exhibit and space museum. Enjoyed everything especially the hotel. Nice room, food, location. As usual the boys ended up wanting to swim all the time. More

No troubles at this property. Front desk was friendly and had received packages for me without an issue. Not a lot of close restaurants. Only one within walking distance other than hotel restaurant. Room was what I had reserved and was clean and typical HGI room. A little tricky to get to unles you have a GPS or know the... More

Came to huntsville for a graduation, first hotel had blood and other specimen on their sheets (even the so called clean sheets) got money back & went to another hotel. the security guard there said they had ghost from tornado (LOL, why would u tell a customer this ...beats me). Too tired to leave(3am) we stayed there.....got up early and... More

We stayed at this hotel for one night so while visting the space center in Huntsville. The hotel is very close to space center. Check in was smooth. They had our rooms ready, and the desk clerk was very friendly and helpful. She gave us bottled water at check in and they had fresh cookies too. The rooms are standard... More

This was a great hotel. It was very, very clean and the staff was great. A very good breakfast with a chef that cooks it. I have no complaints at all. Will stay at this hotel any time I go to this area. More

We took our 7-year old twin granddaughters to visit the Space Center and stayed here for four nights. Our room was great - very clean and comfortable. The staff was very friendly and helpful. The girls loved swimming in the pool which was very clean and perfect for them. They also loved the breakfast buffet. Although we were disappointed they... More