We stayed at this hotel this weekend. Our room was cleaner than average, the beds supremely comfortable. There was a spider in it's web in the corner of our room, but that would be my only complaint about the room itself. However, our pleasant stay was tarnished by two things. 1. The pool is COLD. Cold enough that my children... More

Staff was awesome and my experience was very satisfactory! When I arrived I received a free warm cookie and two bottles of water for being a member. I was quickly told how I could earn more points as a member so that I can use them in the future for a free room!

My daughter's soccer team stayed here last weekend for a soccer tournament. The staff was very attentive. They emailed us beforehand to find out when our games were so that they would know when to have breakfast ready for us. They served the soccer teams in a separate room, which was nice for us and for the other hotel guests.... More

We stayed here for three nights this week. The hotel is very clean and the bed pretty comfortable. The workout room was very good. Their treadmills are top of the line. We ate breakfast in their restaurant, and it was ok, but nothing special. The morning I was there alone, I was never attended by the waitress other than when... More

We are Hilton Honors members and it's been a couple of years since we stayed at this property, only because last time we were there, we were not impressed. We thought we'd try again and had similar problems. We called about 6pm since we were going out to dinner to let them know we would be a little late and... More

First room had broken heater. Staff immediately changed our room! Great service. We went back to desk and the lady on duty said she wished we had just called and she would have brought us a key to a new room.

We stay here a lot and enjoy it. This time we requested a late (2PM) checkout, and was told noon was the latest time for late checkout. We are usually able to have a late 2PM checkout, but not this time. No explanation, just coldly said 12 noon.

I stayed here on business a number of times while working on a long Huntsville project. It is off the main highways which I think is a good thing as you don't hear trucks all night like other hotels in this town. It is very quiet but within minutes of downtown. The staff always remembered me and was very helpful.... More

Single overnight on business. My GPS didn't have it in its database, so I wound up at the other Hilton Garden Inn. Not a deal killer though. I'm finding that since I've earned diamond status, no one really cares anymore. When i was silver and gold, I was always welcomed and thanked. Since achieving diamond, it's pretty much just been... More