Our room was in poor shape and there was a hole in the wall, literally. We paid for a kitchenette which was equipped with 3 plates, 2 cups, and 2 pans without a lid. The balcony was facing the ocean which was the only positive feature.Guest were loud at all hours of the night. My daughter went alone to the... More

We had the worst experience ever at this hotel. Received a phone call at about 1230am one night from someone identifying themselves as the front desk clerk informing us there had been a crime committed at this hotel with the person still in the building. We were told to keep our door closed and locked and to not open the... More

We paid $479 for two nights, very pricey. This is even with an AARP discount. We stayed at this hotel a year ago with no problems, but this time the thugs had taken over. We had items stolen from our vehicle which was parked right by the door to the hotel, a group of rowdy, rude people took over both... More

I have a Tripadvisor app on my phone.It has been very helpful in finding places to stay on our recent trip. The hotel was very nice and was very clean.We had a room with balcony over looking the ocean.Room had a kitchen with service for 4.Pots and pans,etc.It was just a few steps to the beach.Staff was very helpful on... More

Wow~this hotel is a great value. Its on the beach & is clean & well managed. We stayed on the 2nd floor which had a balcony overlooking the water. Perfect vacation spot & took advantage of indoor & outdoor pool during my stay. Centrally located. Plan to return again this summer.

As a last minute decision to go to the beach, we booked a room the night before going to the beach. This hotel is right in the center of everything. Easy walking to all the shops, The Hangout, all the tourist places AND it is right on the beach. The price was wonderful, the lobby was nice. The outside pool... More

My wife & I spent our anniversary extended weekend getaway at the Best Western On The Beach in Gulf Shores, AL. When we arrived, the front desk did not have a record of our reservation, but that was quickly corrected with our confirmation number. The next issue was the GFI power outlet in the bathroom did not work which was... More

My husband and I stayed here Feb 13-16.We had a ocean front view,King bed Jacuzzi room.Service was great. Staff was very friendly.We would stay here again.

Our vacation plans were sidelined by car trouble. So, I made a last minute reservation online for one night. We weren't sure if we were going to stay there or continue on to our destination Biloxi, MS. It's easy to find along Beach Blvd. Garage on one wing, our room number was 628. As long as you are a smoker,... More