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All 23 Gulf Shores hotels

BEST WESTERN on the Beach

337 East Beach Blvd., PO Box 481, Gulf Shores, AL 36547
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Ranked #10 of 23 hotels in Gulf Shores
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188 reviews from our community

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Date Rating
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 June 2013 NEW via mobile

My husband and I drove to Gulf Shores as a last minute trip. We were able to get a room for the night on the beach. The desk clerk was very nice. Walking distance to shops and food. The room was clean and even though it was a limited view of the beach it was still nice.

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1 review
1 of 5 stars Reviewed 18 June 2013 NEW via mobile

First off their rates change daily. Depends on what the "general manager" wants to charge. Second they painted the wall, and had no wet paint signs. Ruined my t-shirt and a hand made baby blanket. Then just tried to wash it for us. $25 t-shirt+$75baby blanket= $100. Their solution for compensation was $27.50 off the the already over charged room... More

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Stuart, Florida
Top Contributor
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21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

8 year old daughter and I drove over from Pensacola Beach FL to visit family that was staying in one of the many gorgeous high rise condos.We were not planning to stay the night but after spending a long day on the beach and going to dinner, I did not want to drive back to Pensacola. I found Best Western... More

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See 2 more reviews by Mia F for Gulf Shores
Springfield
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 15 June 2013 NEW

Have stayed here twice now, with the most recent last week. Prices for this hotel are too high for the amenities lacking. Shower/tub had issues and ice maker by the door was loud ALL night. BUT the proximity to the ocean and nightlife is wonderful. My child enjoyed the outdoor pool but not the indoor, too crowded usually. Bed was... More

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See 2 more reviews by Diana P for Gulf Shores
Megan T, Front Office Manager at BEST WESTERN on the Beach, responded to this review
17 June 2013

Thank you for all of your feedback! We strive for customer satisfaction and always working to improve our guests vacation experiance. We appreciate and value all of your feedback and so glad you enjoyed your stay with us. We hope to have you again soon! More

Winston, Ga
1 review
5 of 5 stars Reviewed 11 June 2013

My family stayed for two nights here for a short beach trip with the kids. We loved the fact that they had multiple pools to choose from and that the hotel was directly on the beach. There is plenty to do right around the hotel. Shopping, attractions, eating. The attendants in the lobby were so helpful as well and offered... More

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Megan T, Front Office Manager at BEST WESTERN on the Beach, responded to this review
17 June 2013

Thank you for all of your feedback! I am so glad that we were able to satisfy all of your vacation needs! We believe in personalized customer service, guest satisfaction is our number one goal! I am so happy to hear you enjoyed your stay with us and we hope to have you again soon! More

New Orleans, Louisiana
1 review
1 of 5 stars Reviewed 10 June 2013

These people stole $329.00 from me. The reservation agent made the reservation for the wrong dates and charged me for her mistake. After admitting their mistake to not only me but my attorney as well they still kept the money. They did nothing to resolve the situation. So I paid for a hotel room I never stepped foot in. Do... More

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Megan T, Front Office Manager at BEST WESTERN on the Beach, responded to this review
17 June 2013

First and foremost thank you for your reservation with us we certainly wished we would have had the pleasure of your patronage! Unfortunately it is our policy to charge the first night for reservations past our cancellation time frame (48 hours notice) Our front desk agent did not make a mistake in booking your reservation, the reservation was talked over,... More

Edmonton KY
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 31 May 2013

Booked a last minute trip nonlinear thought we would get a room with a street view but to our surprise we got a wonderful view of the gulf. Everyone was helpful and friendly. My only complaint is I thought the bed was way to soft. But that is just me.

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See 2 more reviews by Pebbles63 for Gulf Shores
Megan T, Front Office Manager at BEST WESTERN on the Beach, responded to this review
17 June 2013

Thank you for all of your positive feedback! I am so happy to hear we were able to exceed your expectations! We hope to have the pleasure of your return! More

Junction, Texas
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 30 May 2013

Do not stay here. I found out the locals drive/walk here to use Best Western's swimming pool, hot tubs, & beach. They also steal things out of vehicles & steal your shoes while you're on the beach. The staff doesn't seem to notice or care either. So why pay hundreds of dollars when you can use the facilities for FREE???... More

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See 2 more reviews by junipurrwind for Gulf Shores
Megan T, Front Office Manager at BEST WESTERN on the Beach, responded to this review
17 June 2013

Thank you for all of your feedback! It is surprising for me to hear about any sort of thievery for our security is constantly on patrol and nothing of the sort has been brought to our attention. Our security not only patrols the parking lot but our pools as well, constantly security checks are being administered to make sure our... More

Prattville, Alabama
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 May 2013

My experience with this hotel and its staff was and has continued to be horrific. I would not stay or advise anyone to ever stay here. I was quoted a price over the phone which I repeated back to the associate making my reservations. I then continued to give them my credit card information solely because of the price I... More

Was this review helpful? Yes 2
Megan T, Front Office Manager at BEST WESTERN on the Beach, responded to this review
17 June 2013

First and foremost thank you for all of your feedback! As your title suggests you were a guest with us on Memorial Day weekend, The kickoff to our summer, and one of the busiest weekends of the year. The price you were quoted, confirmed to both verbally and by email confirmation prior to your arrival, signed and initialed by yourself... More

Baton Rouge, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 13 May 2013

This hotel located right on the beach at Gulf Shores was perfect for our overnight stay. The king-sized room facing the gulf was spacious and comfortable. The large bathroom was outfitted with large, fluffy towels and all the amenities. We enjoyed a great breakfast in the first-floor restaurant. The staff we encountered were helpful and friendly. I would definitely book... More

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Megan T, Front Office Manager at BEST WESTERN on the Beach, responded to this review
17 June 2013

Thank you so much for all of your positive feedback! Guest satisfaction is our number one goal and I am so glad to hear we were able to exceed your expectations. We look forward for your return! More

 
 
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Additional Information about BEST WESTERN on the Beach

Also Known As:
Best Western On The Beach Hotel
Best Western On The Beach Hotel Gulf Shores
Gulf Shores Best Western
Best Western Gulf Shores
Address: 337 East Beach Blvd., PO Box 481, Gulf Shores, AL 36547
Phone Number:
Region: United States > Alabama > Gulf Shores
Amenities:
Beach Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotels in Gulf Shores
Price range (per night): ₹12,085 - ₹21,106
Reservation Options:
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