This place possesses an amazing value, with outstanding customer service. Each and every person that we encountered at the front desk was respectful, courteous, and informative. The maintenance personnel was awesome as well, and they were very expedient in handling our personal needs. We had an issue with the water heat that our shower was producing, and we had an... More

My husband and I were looking forward to spending a few days away for our 1st anniversary and ended up checking in and out within 15 min. We had to step through a dirty mud puddle to get into the elevator. Got to our room to find 2 large puddles on the floor (by toilet and from under the couch),... More

When we booked this hotel we were aware that it was spring break, however, when we found lots of beer cans all around our car and the parking lot, throw-up in the stairways, etc. in the morning, the staff just replied - "well, it is spring break." The hotel could be a first class operation, but apparently they really do... More

The proximity to the beach is wonderful. I expected a little more since it is located in a tourist hot spot. The room was very clean, but smelled of cigar smoke. The bathroom looked to have been completely renovated. I think the little restaurant was great...good Mexican food. I feel if they would change the room decor and add air... More

The staff was kind and helpful but the hotel itself is another story. I got a non smoking room that smelled like someone smaoked a whole pack in it. There are no ice makers at all at the hotel. And the final straw was when I went to take a shower, it looks like they are recycling and refilling the... More

My wife and I spent 4 days at the Beachside Resort Hotel, in Gulf Shores, Alabama beginning December 26th, 2012. Since we were staying "off-season" I guess, the rate was a very reasonable $59.00. Other condos in the area were priced around $159. When we checked in we were greated by a very friendly Brad Jones, who was helpful in... More

First of all the resturant isn't a part of beachside it's owned and operated by someone totaly different. The breakfest is an inccentive if you will. Any way my stay was wounderful and the veiw from the 3rd floor and up is amazing. Especially right at day break and sun down just beautiful. the salt water pool was clean and... More

I have been visiting this hotel and adjacent restaurant (Tequila West-Owner/Manager Ysmael) for two years. The hotel has gradually improved with major renovations for their rooms and property (100 rooms available). The new Hotel manager (Sam) and his staff are all friendly. The location at West Beach is outstanding. I have traveled extensively in the USA and Europe. I am... More

We love the fact that it is across the street from the public access beach. The compination of price and access bring us back. We do like the fact that the rooms are not carpeted as the beach is harsh on carpet. The staff is not friendly, but not rude either. Food, well the breakfast is a part of your... More