Breakfast, hotel appeal and location are good. We stayed 3 nights and our only negative is maid service each day from 4-5pm. We have young kids and it was very inconvenient for us during this time of day.

Breakfast, hotel appeal and location are good. We stayed 3 nights and our only negative is maid service each day from 4-5pm. We have young kids and it was very inconvenient for us during this time of day.
Hi!
First of all, thank you for providing us with your feedback. Bringing things like this to our attention will only help us run a moreefficient property and provide better customer service in the future.
While I can tell you that during your stay, we had a handful of new hires/interns that have come to work for the summer and...
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This is a nice hotel about 2 miles from the beach. Clean rooms, fairly spacious. My gripe is that HIE Has the most obnoxious rewards program. Even if you log in with your acct. number, you still have to show your card and you can't do that when you check out.
I'm just about fed up with their online support...
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First, thank you for your kind words regarding our property and your stay. However, we are sorry to hear that your past experiences with the support and Priority Club program have been less than satisfactory. While there is little we can do to offer an immediate resolution, we value your feedback and will forward this on to our headquarters to...
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Although this hotel is not located on the beach, it is consistent with the Holiday Inn Express chain. The rooms are very comfortable, and the service is usually good.
Thank you for your kind words; we hope to welcome you again soon!
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Our stay at Holiday Inn Express Gulf Shore was very pleasent. The staff was friendly and I even won a prize for using their web site. We arrived just in time for a Mardi Gras parade and the staff made sure we got a room where we could see the street !
Thank you for your kind words. We are so glad you enjoyed it and would be thrilled to welcome you back again next year! Don't forget we will have Mardi Gras specials next year and are located right on the parade route!
Maranda Hance
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This was a great hotel to stay at with my 2 teens. We stayed 3 nights, enjoyed the breakfast in the mornings and it's about 1 mile from the beach so it was a quick drive. We also visited the go kart track and played mini-golf accross the street. It just so close to everything! I highly recommend it to...
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How sweet, Sarah! Thank you so much for the recommendation! We are the best location for families who want to be close to all the main attractions in the area and we are glad you and your family were able to enjoy the surroundings!
There's always something new popping up right around the corner so be sure to bring your...
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We selected this hotel based on price and on proximity to a planned family event. It is located ½ a block from Gulf Shores Parkway and less than a mile from the beach. The hotel is in excellent condition overall and has ample parking. The desk staff were professional and very helpful with directions and recommendations. Our room was large...
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Dear Rick O,
Thank you so much for your review of our hotel. I am pleased you enjoyed your stay with us! Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. If there is anything you need next...
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Was a great place to stay - loved the way the room was set up - wouldn't hestitate to stay again if we returned to this area. There was also a great little neighborhood bar located right behind the Hotel - "After Hours"- could walk to it - everyone at the bar treated us like locals and helped us find...
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Stayed for a short weekend. Property is in top condition, room was on par for this chain. Desk staff very accommodating...asked for upper room in back to avoid traffic noise and it was not problem. Price was good for off season. Complimentary breakfast was typical. This is a very convenient location but not on the beach. Just a couple minutes...
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Well we come down here during the summer and it was beautiful. We went to the beach which was only about 5 minutes up the road. There was also a HUGE shopping outlet in Foley which is about 15 to 20 minutes north of our hotel, but the stores were worth the drive. We also checked out some of the...
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Stayed for a volleball team tournament. Booking agent very helpful and accomodating. Convenient location near facilities and great dining and shopping options if needed.
Comfortable, clean rooms. Recently new hotel so in great condition.
Gym small, but i was the only one using it anyway.
Kids really enjoyed hot tub and pool.
Very social place, there were soccer teams here...
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