Kelsey at the front desk was ‘’Awesome’’. She really handled herself with professionalism and class. At the end of the day she really knew how to satisfy the customer. THUMBS UP… more

This hotel was very nice. The rooms were clean and comfortable with only a "minor" complaint that the king bed we had was too "firm". Not enough so that we would not have stayed our reserved 4 nights. We would like to compliment, LAPRELL, our main contact person during our stay. She represented this hotel to the max! She is... more

we visit every 3 to 6 months a year because its so close to uab. its usually me my mom and my grandmother that stay and we are welcomed and treated great every time we stay their. i myself am diagnosed with nf2 and because of my condition im disable.the night manager and the housekeeping staff were very very nice... more

6 of us, with 3 mustangs, stayed here for the mustang celebration, Laprell is the best !!!!! all of the employees that we met were gracious and very hard workers, have never been treated so well at a hotel, great food, (especially cinnamon buns, cookies & popcorn) very clean rooms, lobby and surrounding areas, more

We were making a long trip during Thanksgiving and needed to stop for a good nights sleep; however, my husband and another traveler noted that the rate was extremely high. The other traveler walked out -- I wish my husband had done the same. However, he was immediately offered the "Corporate Rate" at $30 off the regular price. It turned... more

Stayed for business, put in a room with no internet access, then moved. Daily no clean towels, waste baskets not emptied, beds not made. Had to get clean towels from laundry myself. Roach in meeting room that we used. Food for breakfast terrible. Not a place to stay. more

I love this hotel the staff is friendly and always very helpful. The area is convenient to a variety of eating places. The area is quiet and safe. more

I have stayed at this hotel several times. The staff is excellant and are dedicated to their customers. They have always been eager to help. The rooms are clean and very comfortable. It is within walking distance of several restruants as well. I wish all hotels were as friendly and efficient as this one. more

We were on a return trip from Panama City Beach Florida and chose to stay at the Holiday Inn Express. We were pleased with our choice, overlooking two slight problems. One, the night clerk was not very helpful or friendly when we asked him a couple of questions about eating in the area. I chose to chalk that up to... more