Stayed at he Marriott for a retreat. Even with a group rate the rooms were very expensive. Breakfast was catered by the hotel and was very pricey for the food that was served. Check in was slow and confusing. Staff was not polite. Did have a spa treatment that was nice. more

We visited Florence for our anniversary, as this is where my husband and I met. We have stayed at the Marriott in Florence before so we were prepared for a fabulous stay. The rooms are perfect, the hotel is clean and the views are worth the stay. The pool is where it's all happening in the summer. Lots of folks... more

This hotel is very nice great service,clean and super friendly. My husband works in AL and stays at this hotel everyweek so we joined him for 2 weeks our girl's ages 12 and 6 loved it pool is amazing!!! Trust me you won't be disapointed:) more

Just about everything was great with this hotel. Lets start with the only 2 complaints-- no one ever asked if we needed help with luggage but did smile as we struggled by. Also wi-fi cost 10 bucks , a bit much but at least they had computers in lobby for free. Now to start with the pool-loved it, inside and... more

Did not stay at hotel, visited restaurant. Unfortunately this restaurant does not do a good job with their food. Too expensive for mediocre fare. My fish tasted as if it were fried in oil, not cooked "Japonaise" as the menu described. No umph, no taste. My appetizer [baked oysters w/???] were cold, and also had no flavor. The rice mix... more

When I found out I'd be coming to Florence, I wasn't exactly excited. This hotel was a big surprise, and in a good way. Arrived around 6 PM after a long day of driving. Check in was fast and efficient. Assigned a fifth level room (6 levels total), with a nice view of the pool area and overlooking the Tennessee... more

*Long line at afternoon check in with only one employee working front desk. After line dwindled down second employee arrived to help front desk. Wait time 10 min. *Minimum parking. After carrying my bags to the front and only entrance bellboy was nowhere to be found. Wait time 10 min and would have been longer; until I finally decided to... more

Just returned from two nights on a girls getaway trip. I had read good reviews on Trip Advisor so we decided to meet in the middle and try this Marriott. The reviews were spot on, and we had a really nice weekend. We got connecting rooms, and the rooms were very nice-every room has a balcony that overlooks the river... more

My husband and I are originally from Florence, so whenever we have to go back there, we always try to stay at the Marriott. It's a beautiful hotel with luxurious rooms, a great pool, and accommodating staff. The parking is free, but not plentiful. If you get in late at night, be prepared for a bit of a hike. Also,... more