This is by far the worst Comfort Inn we have stayed at. We stayed here Oct 20th. Our room was a king room on the lst floor....We were delighted that the room had a microwave and mini fridge...but the room was not built big enough for those items. Thus it was difficult getting around our luggage and the fridge. The... More

My employer put me and co workers up at hotel for about three weeks. Hotel was close to job site. Staff was very friendly and helpful. They really took care of all of us. We were iced in for a few days and the manager made sure we had food to eat duing that time. That says a lot.

Looks fine from the outside BUT the rooms need repairs and the place was hot. The breakfast was stale to the point of being totally un-edible. Our shower curtain and rod fell completely out of the wall and we could tell someone had done really shoddy work to repair it from a previous failure. The exercise room stunk. and no... More

I have repeatedly contacted the hotel and manager to no avail. I attended a happy wedding in Bessemer and stayed at the Fairfield establishment on my saved Choice Privileges points. We accidently left my mother's purse there which contained a camera, $40, and insulin. Luckily, this was not her primary purse, but just a dressier one she carried to the... More

This hotel is up on all admentities, all you could need in a room, including a laundry room to do your laundry. VERY comfortable beds, VERY nice staff, Nice clean rooms, the downfall.......the location of it. Comfort Inn sits in the middle of a very questionable area of town. Being polite, shady surroundings. Park your vehicle in the camers shot.... More

This place is a mess. Upon arrival the lobby,elevator and halls were extremely hot. The hall on the third floor had an unplesant odor maybe due to the pets and no Air Conditioning. The bedding area was nice. It was large and roomy. But there were no rooms with kitchenettes available. The bathroom was another situation. It was in need... More

I am a Supervisor at a three star hotel located in the downtown business district of Birmingham and I pride myself on telling my employees on how their cleaning performance in a room affects the guests overall satisfaction of the hotel along with customer service. So when I became a guest at the Comfort lnn Hotel I knew immediately what... More

This hotel pretty much served the needs of our family for a weekend stay. The hotel has a n extremley helpfull staff that is very pleaseant, polite and willing to please. The location is close to shopping, but not much is within walking distance. Not a big problem for us as we did not intend to do much walking anyway.... More

The hotel was nice and clean. Large spacious rooms and the guest services was great. I will stay here again