I arrived from the airport late at night, to be patted down by a brusque security guard, and then hit by the really very strange smell which permeates this hotel. Check-in was long, and when I did get up to my room, there was a cleaning trolley outside it with a wet dirty mop and somebody else's half-eaten biscuits. The...
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Dear Ma'm
Greetings from HHI Kolkata!!!
I would like to take this opportunity to thank you for your valuable feedback.
Ma'm, it would be of great help if you could kindly provide us with your full name along with your check in and check out dates so that we can check which room were you allotted. This information would help...
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Location is the best, this is at the heart of city very near Park Street. The rooms are nice nothing overexciting. The rates have gone up over the past two years and services are more or less same. The package rates for corporates were amazing and combined with location this made a excellent deal.
Lifts are not too good, service...
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Dear Sir
Greetings from HHI Kolkata!!
I would like to thank you for your valuable input and can assure you that the management has taken the feedback seriously and have started working on it.
We have already discussed the elevator matter with the Lift Company and have got the maintenance done. Sir, being a city hotel and centrally located we...
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HHI as it is known to be,has been a 5 star hotel with reasonable & comfortable facilities.It is situated well in the heart of Kolkata having wonderful views of the city looking like almost clad in trees.The hotel has now raised its tarrif by claiming conversion into 7 star.It has all normal facilities like Spa,health club,gym,restaurants of different tastes &...
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Dear Sir
Greetings from HHI Kolkata!!!
I would like to thank you for your feedback online. Sir, please note that we still are a 5 star hotel and the prices have gone up marginally over the years. We have car parking options at Camac Street, Lee Road which can be taken care by our Valet Parking Services and Security Guards....
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Stayed there in Jan 2012. Perfect location in Kolkata, very good food, affordable. For a small size, it has quite a few facilities like the lounge, the pub, the restaurants and the pool. The place was a little low on maintenance. Not very nicely kept and the shower was stinking but was taken care of on complaining. Food was awesome....
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Dear Sir
Greetings from HHI Kolkata!!!
I would like to take this opportunity to thank you for your valuable feedback. I am glad to know that your stay with us was a comfortable one. We surely look forward in welcoming you in your next visit to Kolkata.
Regards
Ankur Siddiqui
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this is a very good hotel very expensive while five star given.food and service are fine but bathroom need to be improve as a five star faciiites.over all hotel is fine to live with family and location is great for business or tourism.
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Dear Sir
Greetings from HHI Kolkata!!!
I would like to take this opportunity to thank you for your valuable feedback. Sir, i can assure you that the management has taken your inputs seriously and have started action on the same.
We look forward to welcoming you again.
Regards
Ankur Siddiqui
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Arriving here was a litle dicey, as the cabbie insisted on driving with one hand, talking on the cellphone AND carrying on a conversation with his sidekick all together.
The road in front of the hotel was blocked off by the Municipality (for repairs ??). Nevertheless, we found our way in to a multitude of servers offering to help. Mindful...
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Dear Sir
Greetings from HHI Kolkata!!!
My sincere apologies for the inconvenience caused to you during your previous stay with us. Sir, i would request you to provide me with your full name,room number and check in details so that i can investigate as to why Front Office took so long to give you a room. Also the room number...
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We just spent three weeks in India and have waited to do any reviews until we'd done the whole trip, so we were used to Indian standards etc and could review all the places we stayed fairly.
After deciding not to stay at our originally booked hotel in calcutta due to bad petrol like smells in the rooms we got...
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Dear Madame
Greetings from HHI Kolkata!!!
I would like to thank you for your valuable feedback. The management has taken your inputs seriously and have already started addressing the issues. Ma'm, we have already worked on keeping options open for the in room wine in order to ensure that it suits the taste of each customer.
We look at welcoming...
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our advise to any one not to be fooled with the picture gallery and false advertisement. The restaurants staff make costant mistakes in taking and serving orders in any language.most of the time no hot waters and if you ask they bring a bucket. managers lack experience for 4star hotel. to name a few duty manager Rahul and Abhijit Ghatak...
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Dear Sir
Greetings from HHI Kolkata!!!
I sincerely apologize for the inconvenience caused to you during your stay with our hotel. I will personally check with Mr. Rahul/Abhijit and Mr. Pandey as to why there was delay and issue with the service. Sir, i can assure you that the management has taken these feedback seriously and have started action on...
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We stayed at the hotel for the night of the 26 December 2011. The hotel staff, especially at reception, were not very friendly and welcoming like other hotels that we stayed in India. The bathroom was clean but there was a stench coming from the drain.
At the hotels restaurant we wished to have a buffet. The food was not...
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Dear Sir
Greetings from HHI Kolkata!!!
My sincere apologies for the inconvenience caused to you during your previous stay with us. I can assure you that your inputs are valuable to us. I would request you give me your full name/room number/ check in details so that we can address the issue with the person at Front Office.
The management...
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My initial impression of the HHI was positive. We were met by the drivers at the airport and they were courteous and helpful. But when we arrived at the hotel we discovered that one of our rooms wasn't ready, even though it was late afternoon. We all had to pile into one room for about 45 minutes until our other...
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Dear Sir
Greetings from HHI Kolkata!!!
We would like to thank you for your valuable feedback that would surely help us to improve our service and standard in order to cater to you better during your next visit. The management has taken your feedback seriously and have started addressing the same.
Regards
Ankur Siddiqui
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