The room service and food is very good. Specially they welcome good way.Some guy named Fatik was very nice with us in delivering food or cleaning room upto see us off.Another thing is they know timings.

My dad and mom were to Visit Shiliguri and Darjeeling for a Cancer workshop in the last week of April this year. I did the booking of this hotel through Hotel.com atleast 10-15 days in advance and was well aware that the booking was Non refundable. The details are given below : Hotels.com itinerary number: 18841739813 Hotels.com booking ID: 282889457... More

Overall hotel service was not satisfactory. Hotel location is great only 3 minute walk from mall. Food was normal but not great. Room cleanliness was average and hotel towel was not provided. Room service was terrible, it took several call to get hot water going and no room telephone was available. Hospitality was missing in hotel management staff. Overall, I... More

This hotel have good food quality and sweet staf. room is littel small but good.

The location of this hotel is super. Service, quality , food is unmatched. Highly recommended. Beautiful rooms, neat n clean. It's accessibility to other sight seeing locations In Darjeeling is also good

This hotel had pretty okay rooms, not very spacious but comfortable. The restaurant serves okay food and does not have much variety. Most of the time we ended up eating out. The location is excellent, centre of the city, it is right behind the Mall road, walkable to taxi stand and if you further ahead, there is Fortune and Elgin.... More

We stayed in this hotel in the 1st week of dec 2011. Hotel is ok ok. For sure wont look for this hotel in case we come next time. First sight of the hotel was disappointing. Thought we should move out to some other hotel but had to stay back because it was booked in advance and we already payed... More

One of the best hotel to stay and that also far away from your home... located in the center of the city... market is couple of minutes away... good location.. good ambience.. good service... and finally a very good view from the window....

Fair enough for a budget B&B. Room was not upto the mark in neatness. But I liked the bathroom which was big and neat too. Room Service and Restaurant Service: Very good waiter. Very pleased with the service offered by him. Not so courteous receptionist. Wouldn't be my first choice hotel, but if included in a package then I would... More