I was thoroughly disappointed with the front office manager on duty on May 26th. I was just passing through Chennai for a night and decided to stay at the hotel near the airport so that I can get some rest and take an early morning flight to Delhi.
I checked into the hotel after attending an event in Chennai. The...
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Very recently we went to Le Royal Meridien for Dinner. It has a spread of veg and non veg food and enjoyed every item that we took in our plate. They are friendly and very helpful. The person, whom I spoke with, while booking the table, was very friendly and met us when we were there and took us around...
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I havespend nearly 4 weeks in this hotel on a business trip in March-April 2012. It is a good choice if you want a hotel with style, good service and not least fine food. There is a nice garden with a good swimming pool. The staff is friendly and serviceminded. The room was always clean.
The chief cook is very...
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I have stayed here several times in the last one year. The last was a month ago. I am a Starwood Platinum guest and have always got upgraded to a suite. However, even the suites are very average. Dark rooms, with the suite bedroom more often than not (executive suites) without a window, which I completely hate. The club breakfast...
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The good part first --
It’s a property near airport so a plus for the location.
Food - Tried the breakfast spread at their restaurant & found it reasonably good.
Not so good –
I found it horrible that given the humidity of Chennai how come there was no AC in the washrooms. Not expected when you come to this...
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I only spent two nights; however the time spent there was quite pleasant. The hotel is older and in the classic Indian style. The rooms were average in size, but well equipped and very clean. The breakfast buffet was excellent, combining the best in French and Indian style. Very nice garden area with a sparkling pool. My only minor complaint...
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Mr. Mudcat-Mike,
We are very pleased to know that you enjoyed your stay in Le Royal Meridian Hotel. Thank you very much for providing us such a positive feedback.
We do regret about the internet connectivity issue during your stay and have taken this issue up with our internet provider who is now looking at possible improvements of the overall...
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Check-in services is poor and so slow. Internet in the room also slow, quality in the room is not impressive, the decoration looks old and old quality. I was put in the room that can not open the curtain of the window because opposite room or at the lobby can see you.
Mr. Achikri,
At the outset let me first thank you for providing us your valuable feedback as it throws light on areas that requires improvement. We regret, your stay at Le Royal Meridian was not satisfactory. Please accept our sincere apologies.
We have noted all the issues you have raised and discussed these with the appropriate Department Heads, who of...
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The rooms & other places were smelly...the place looks dated & needs serious renovation...didnt allow outside taxis in the hotel...breakfast & resturants were OKish...Reception was not exactly friendly...I think you can get better options at that price...
Dear Mr. Agarwal,
Thank you for taking the time to convey your comments regarding your recent experiences with our hotel. Your willingness to share your thoughts with us is genuinely appreciated.
We are sorry you weren’t delighted with the hotel facility. We are very sorry to hear all the negatives in your review, especially regarding the reception. This is not...
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Nice property. Not a high rise. But service standards needs to improve
Dear Mr. Atal,
We genuinely strive to provide great service and I am deeply sorry that your experience did not reflect this.Our relationship with our guests is of paramount importance. Your comments are valuable feedback and our Management Team is taking appropriate action to make sure exceptional service is always available. I am hopeful that you will present us the...
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Stayed here 5th time and nothing has changed positively. Same old fashioned interiors, average service and bad overcooked food.
Reviewed 25 September 2011
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