Pros: Very helpful and courteous staff. They arranged for taxi services and were helpful in arranging anything i needed and spoke good English. Value for money. Room facilities were fairly good for the price i paid. Complimentary breakfast (average quality). Close to railway station. LCD TV, morning newspaper. Central A.C. was highly efficient. Cons: Terrible stench of urine outside the... More

We arrived late at night from Chennai airport and had initially booked and paid for another hotel that left us very disappointed (but for the cheap price I guess we shouldn't have been too surprised) but the hotel had good online reviews. We checked in, but then went out searching for better room. After having a look at the Emarald... More

I stayed at this hotel for almost a week before starting a group travel tour. The staff generally are very good.. particulary one gentleman on the reception who always went above and beyond. Hassan(?), the manager, was also very helpful at first, up until I was talking to him and said that I would be back at about 2pm.... to... More

The location between central railway station and egmore railway station is perfect. Staff is friendly and helpful. We could check in the room already at 7am. Any room at this hotel has got windows that you can open! So the room smelt awfully and was humid. AC has just one temperature (rather warm). Wifi didn't work. At 3 am we... More

I have come to Chennai for a month. The Emarald became my home within days. Of course, there are some people who stand out, but overall it is the helpful and concerned staff that made my stay in Chennai a memorable one. The rooms are very clean with everything that you need as a vacation hotel or a business hotel.... More

Nice place to stay in Chennai if you are in town for a day or two on business or personal visit. Compared to other hotels in this area, this one seems to decent, my room was clean. You will get to hear the sounds of suburban trains during the day, it is not disturbing, actually enjoyable ! Would not recommend... More

Chennai is a confusing city for the visitor... - and there is not much to hold them... - it is hot and it is flat and there is lots of traffic. The airport seems miles away form the centre of town.... Having said that, if you have a good travel guide, there is quite a lot to see and do... More