This review is rather late as we stayed in the hotel for nearly 2 weeks in June 2011. The service is the best we have experienced ever. The rooms are very well designed and every little details is taken care of. The team is warm and caring. The room service and restaurant food is excellent and the service is prompt...
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The Oberoi has just about everything a five-star hotel should have -- a spacious and impressive lobby, well-appointed and comfortable rooms, appealing amenities, intriguing restaurants, a reasonably central location in a fascinating city -- so I feel somewhat ungrateful in reporting that it was a bit of a letdown. But our expectations had been shaped by reports that the Oberoi...
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Dear Guest,
Thank you for sharing your detailed review with the TripAdvisor community.
I sincerely regret you had a reason to complain with regards to the view. Since the Ocean facing rooms have a very high demand they get sold out immediately. Nevertheless, I have noted your preference for a higher floor and a complete ocean facing room, which will...
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The Oberoi hotel is absolutely beautiful. A friend of mine had booked the hotel. So we spent a night with them. Rooms are very beautiful and spacious. Service from staff are excellent. Food is divine. Beautiful sea view. Its quiet inside away from the hustle and bustle. I would most definelty recommend the Oberoi hotel any time.
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Dear Guest,
Thank you very much for posting your views about your experience with the TripAdvisor community.
All of us are delighted to know that you have had an enjoyable and a comfortable stay with us. Your mention of our service makes us feel proud, which will encourage us further to achieve greater heights.
We eagerly await for your return...
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If you are seeking a "7 Star" experience, I advise you to try another property.
Due to a snafu at the airport, we needed to stay an extra night in Mumbai and were able to secure a room at the Oberoi. Based on its reputation and despite the additional 500 USD cost, we were expecting our experience at the hotel...
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Dear Guest,
Thank you for your message.
I appreciate you taking out the time to take my call a few days back. Infact I tried calling you last evening, however I was unable to reach you, hence have left a voice mail.
At the outset please accept my sincere apologies for the inconvenience caused to you during your stay with...
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This was obviously the scene of a tragic event recently but the Oberoi has been restored and the hotel and its staff are fantastic. Rooms are beautiful, service excellent and the food was amazing. The breakfast is not to be missed.
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Dear Guest,
Thank you for posting your wonderful review with the TripAdvisor community.
The entire team is overwhelmed to read your fantastic comments. We are all pleased to learn that you had an enjoyable stay with us.
We look forward to welcoming you back soon.
Thank you,
Best wishes,
Nitesh Gandhi
Hotel Manager
nitesh.gandhi@oberoihotels.com
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We stayed at the Oberoi for our Wedding Anniversary and must say Oberoi is Hospitality at its best.The staff was very courteous.We had an amazing time at ziya with its 5 course dinner and wine.Our room had a the complete sea view.Overall a great Experiance :)
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Dear Guest,
Thank you for sharing your experience with the TripAdvisor community.
The entire team feels so proud to read your heartfelt review. Thank you for recognizing our unique ways of delighting our guests, which is truly inspiring for us all.
We look forward to your return and assure you of our best service and attention at all times.
Thank...
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Perfect place to relax, chill and have a blast! Good food, great ambience, friendly staff. Pleasant room decor with a fantastic view of Marine Drive, Nariman Point with A1 facilities!! Also, a wonderful location to host a pool party.
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Dear Guest,
We truly appreciate you sharing your experience with the TripAdvisor community.
The entire team feels energised to read such a fabulous review. We are all pleased to learn that you had a most comfortable and a relaxed holiday.
We do hope that you have the occasion to visit us again in the not too distant future.
Thank you,...
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We stayed at the Oberoi, Mumbai over the weekend and were overwhelmed by the staff's desire to please us and ensure our stay was memorable - they achieved it by a wide margin!
Having stayed with most of the 5* chains in India (Taj, Leela, Hyatt, Le Meridien, etc) this was our first time at an Oberoi and I can...
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Dear Guest,
Thanking you for staying at The Oberoi, Mumbai and sharing your wonderful experience with the TripAdvisor community.
We are so inspired to read such a fantastic review. The team at The Oberoi is committed to quality service and it is your feedback that motivates all of us to sustain and enhance our focus on small details. We believe...
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Thank you to everyone at the Oberoi Mumbai for a superb experience. Compared to 5 star global hotel standards you right there along with the best and excelled. Loved the in-room check-in service- very professionally done. Hotel is well located for tourists and the vibe in the area is incredible. Food at the restaurants was excellent. Also appreciated the room...
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As it turns out, writing about the experience at The Oberoi in Mumbai is more difficult than for most hotels. There simply is nothing that deserves criticism, suggestions for improvement, missing something or other - it is pure luxury and service at its best!
We stayed for 3 nights and had an executive suite facing the ocean. Being picked up...
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